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Bob Hook Chevrolet

Louisville, KY

4.9
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,527 reviews

January 03, 2021

We have always been very happy with Bob Hook Chevrolet! Bill Dabney has been our salesman for 22 years and we love him! Always helpful! More

by sherrard10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jan 04, 2021 -

Bob Hook Chevrolet responded

We appreciate your loyalty and trust. It's great to see that Bill has taken such good care of your over the years and we look forward to any future visits. Congratulations.

January 01, 2021

I worked with John Knotts and he was amazing! We got exactly what I wanted in my price range and I couldn’t be happier! More

by kelcis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
Jan 04, 2021 -

Bob Hook Chevrolet responded

We're pleased to hear you enjoyed your experience with John and to know that you found exactly what you are looking for. Congratulations and we look forward to any future visits.

December 31, 2020

I had a pleasant experience purchasing my 2019 Silverado. The dealership was very convenient to my home. My sales person, Matt, was always available and followed up with everything we discussed on a prompt b More

by Jodyherm
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Jan 04, 2021 -

Bob Hook Chevrolet responded

Congratulations on your 2019 Silverado Jody. We're elated to hear such positive feedback for Matt and our team, to know that you had a pleasant experience means so much to us. We're looking forward to any future visits. Best!

December 30, 2020

Colleen and the Bob Hook team provided exceptional service and made buying a vehicle super easy and non stressful. They put no pressure on me to make a purchase. More

by Missy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Colleen VanHouten
Dec 30, 2020 -

Bob Hook Chevrolet responded

Missy, it's great to hear such praise for our team. Congratulations on your new vehicle and we'll be sure to thank Colleen for you! We look forward to your next visit. Happy New Year!

December 30, 2020

Bill is a great Guy, Made my experience very pleasant. He’s not just a salesman, he’s more like family. He’s very professional and great at what he does. More

by Dee Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Dec 30, 2020 -

Bob Hook Chevrolet responded

Dee Bee, it has been a pleasure assisting you. Thank you for the 5-Star rating and for your kind words. We'll be sure to express your gratitude to Bill. Congratulations!

December 28, 2020

Bob Hook Chevrolet is one of the best dealerships I've been too. Fair pricing and no hidden fees. Matt Cooper was the salesman who worked with me and might I add, he's really a great guy. Easy going and v More

by justinweiss1697
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Dec 29, 2020 -

Bob Hook Chevrolet responded

Justin, welcome to the Bob Hook Chevrolet family, we'll be sure to thank Matt for making your car buying experience so great. Congratulations on your new truck and we hope you and your boys enjoy it for many years to come!

December 27, 2020

Jimmy Harris was great he took good care of us and got us a better car then we came for. Would recommend him to anyone More

by missy@123??
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Dec 28, 2020 -

Bob Hook Chevrolet responded

Missy, thank you for the amazing feedback and five star rating. We are always happy to help! Congratulations and we hope to see you again soon.

December 25, 2020

Jake was great to work with, I walked in there with not much idea of what I wanted to walk out with. Jake took the time to walk me through each option and brought me multiple vehicles to look at. He never More

by JMcmahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Tim Hagan, Jake Bishop
Dec 28, 2020 -

Bob Hook Chevrolet responded

To hear such positive feedback is so rewarding, Jake is excellent and we are so lucky to have him on our team. Thank you for your compliments and five star rating. Congratulations and we hope to see you again in the future.

December 24, 2020

Jimmy Harris did an excellent job selling me my car. He was excellent in every category. He answered all of my questions throughout the process and made sure I was satisfied with my purchase afterwards. 5 More

by Michael Frierson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
Dec 28, 2020 -

Bob Hook Chevrolet responded

Congratulations on your new car Michael! I am pleased to hear that Jimmy was able to help you throughout the process. Please come visit us again for any and all of your future vehicle needs.

December 23, 2020

Mitchal was very helpful for my search for a vehicle. She showed me several different trucks with different options. I would recommend this dealership to others More

by Stevethms5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchal Terry
Dec 28, 2020 -

Bob Hook Chevrolet responded

Thank you for the positive rating and review, Steve! We are happy to know that you had a good experience with us and that our team has earned your recommendation. We appreciate your business and look forward to your next visit!

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