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Bob Hook Chevrolet

Louisville, KY

4.9
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,527 reviews

December 10, 2020

John helped communicate with the towing company as well as the insurance adjuster which made everything so much easier for us. We also got our car back in less time than expected. Excellent service! More

by Chrissy G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mathis
Dec 10, 2020 -

Bob Hook Chevrolet responded

Chrissy, thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of John. We value your business and we look forward to any future visits!

December 10, 2020

Thanks to William Dabney buying a new car was easy and quick. And everyone was helpful and nice during the experience. So happy with my purchase ! More

by Bhack
Recommend Dealer
Yes
Employees Worked With
William Dabney
Dec 11, 2020 -

Bob Hook Chevrolet responded

Congratulations on your new car, Bhack. I am so glad that you had a quick and easy buying experience with William. We wish you many miles for smiles in your new vehicle.

December 10, 2020

Excellent service! Kept me informed throughout the whole process!! Hade everything ready to go when I arrive. I signed the paper, paid, got a full tank of gas & back on the road. Fast and friendly!! More

by fishrdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Kelly Byrd, Cecelia Browning
Dec 11, 2020 -

Bob Hook Chevrolet responded

Thanks for taking a moment of your day to share what an excellent buying experience you had with us. Congratulations and we hope to see you again down the road.

December 09, 2020

A plus customer service that met all needs. Smooth transaction from start to finish. Highly recommend for any potential buyer in the market for a Chevy. Gave me a great price on my trade-in as well. More

by kyle.hallion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hook, William Dabney
Dec 10, 2020 -

Bob Hook Chevrolet responded

Kyle, thank you for the positive review and rating! We are happy to know that you had a good experience with us and appreciated your trade-in value. We can't thank you enough for your business and we hope to work with you again soon!

December 08, 2020

Billy was great to work with and not pushy at all! Would definitely recommend working with him if you’re ever interested in a car. More

by shamell01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Dec 09, 2020 -

Bob Hook Chevrolet responded

Thank you for the wonderful review. We are so happy that we and especially Billy, were able to provide you with a five star experience. Congratulations and please let us know if you need anything else.

December 07, 2020

Dear Mr. Hook....you have a great group of people working at your dealership, and that is why we drive 55 miles to have our vehicles worked on for routine maintenience or any repairs. Mr. Bill Dabney is our More

by jtrklr88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
thanks to all who cleaned up our new 2021 Silverado LT on Saturday 12/5/2020, Jason Dugger, William Dabney, Bob Hook Jr., John Gahimer, Tim Sanders
Dec 08, 2020 -

Bob Hook Chevrolet responded

Thank your for making the 55 mile drive to visit us. It's so rewarding to hear that so many of our team members take such care in providing you with a great experience. Your 5-star rating and loyalty is appreciated and we look forward to any future visits.

December 07, 2020

Go straight to Bob Hook, and speak to Matthew Cooper or Kelly Byrd. We had the absolute best experience. They took the time to listen to our specific needs and put us into a car under our budget, without a More

by Angie and Jose G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Byrd, Jason Dugger, Matt Cooper
Dec 07, 2020 -

Bob Hook Chevrolet responded

Angie and Jose G, Congratulations on your new car and thanks for the positive feedback. We'll be sure to pass along your high praise to Matt and Kelly. Enjoy your new vehicle. Best!

December 07, 2020

Bill Dabney helped us find that SUV my husband was looking for. I will andhave recommended him to family and friends. He made it a great and easy experience. I will continue to come to him when we're More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Dec 07, 2020 -

Bob Hook Chevrolet responded

Thank you for the recommendation Chuck and warm words. It's great that Bill took such care in helping you find the perfect SUV and we look forward to your future visits. Have a great day and thanks again!

December 05, 2020

Matt Cooper is a good salesman me and my wife were looking for a car and we had to go to Bob Hook because Bob Hook was my dad's dealership my dad always buy car from Bob Hook back in the days when I w More

by raileyjoseph26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Kelly Byrd, Matt Cooper
Dec 07, 2020 -

Bob Hook Chevrolet responded

Thank you for the positive feedback and 5-Star rating, raileyjoseph26! We are elated that Matt was able to provide you an excellent experience and congratulations on your New Honda Accord. To know that we were able to assist you like we did so many times for your dad years ago is awesome. Enjoy!

December 05, 2020

This by for was one only the best car buying experience I have ever had . Colleen was absolutely amazing.loved my experience. I can’t say enough about my experience from the time I walked until I left. Colle More

by Heyhelenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Colleen VanHouten
Dec 07, 2020 -

Bob Hook Chevrolet responded

Heyhelenia, thank you for taking a moment to rate your recent experience with Colleen. We appreciate the 5-star rating and are so elated you had an amazing experience with us. Congratulations and enjoy your new ride!

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