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Bob Hook Chevrolet

Louisville, KY

4.9
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,527 reviews

November 23, 2020

This is our third vehicle purchased from Bob Hook. You don't get that sort of business if its not earned. Thank you Matt Cooper for making car buying a pleasure. All of your hard work is appreciated. More

by Cbugsey
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Nov 23, 2020 -

Bob Hook Chevrolet responded

Thank you for your five star review and for your loyalty. I am glad Matt was able to provide an outstanding car buying experience for you. It was our pleasure. Thank you for shopping at Bob Hook Chevrolet and we hope to see you again soon.

November 23, 2020

This is my 5 car that I have gotten from Bob Hooks, Bill Dabney always seem to give me and my son a good deal. More

by kybc5@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Dabney
Nov 24, 2020 -

Bob Hook Chevrolet responded

Thank you for your loyalty and trust! Your 5-star rating is greatly appreciated and we hope your enjoy your new car. We look forward to working with you again in the future.

November 20, 2020

My experience at Bob Hook was awesome! No pressure, no harassment. By far the best car buying experience I’ve ever had. I will definitely be back for my next vehicle purchase! More

by otisdad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Colleen VanHouten
Nov 20, 2020 -

Bob Hook Chevrolet responded

Thank you for your 5 star review. We're so glad that our team was able to make your car-buying experience a great one. We wish you many happy miles in your new car and look forward to your next visit with us!

November 20, 2020

I can't recommend Bob Hook Chevrolet enough. Always a great selection, always courteous, and always up front. From the sales team back to the service department, you are their priority. Thanks guys!!! More

by Jason C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
Nov 23, 2020 -

Bob Hook Chevrolet responded

Jason, thank you for the 5 star rating and kind words! We're proud of our team and the services they provide. We look forward to seeing you again at Bob Hook Chevrolet.

November 19, 2020

Great prices! Great people! Better service!First time Great prices! Great people! Better service! First time buying off a major lot my sales representative Mitchal she made my first experience great! T More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchal Terry
Nov 20, 2020 -

Bob Hook Chevrolet responded

Thank you for such a great review, AJ! It's great to hear that Mitchal was able to make your first car-buying experience here a great one! Congratulations on your new vehicle and we hope to work with you again in the future!

November 19, 2020

I had a great experience today buying a car! The staff was friendly and very informative. They gave me time and space to make a decision and went out of the way to help me feel comfortable with my options More

by Sgreed01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen VanHouten
Nov 19, 2020 -

Bob Hook Chevrolet responded

We appreciate your positive feedback and thank you for the 5-star rating! To know that our team succeeded in giving you 5-star service is everything. We look forward to assisting you again soon.

November 19, 2020

Mitchal was such a pleasure to work with! She was very patient with us and very knowledgeable. She had great advice and she was so helpful! Thank you for your service! More

by Tania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Mitchal Terry
Nov 19, 2020 -

Bob Hook Chevrolet responded

Tania, thank you for the high star rating and for your feedback! We are happy to pass along your comments to Mithcal. We appreciate your business and welcome the opportunity to serve you again soon!

November 19, 2020

I bought a 2008 BMW 335i that had been traded in recently. I live about 100 miles away so I work with the sales staff via e-mail before I came and looked at the car. The whole process was very tra More

by Chuck W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Matt Cooper
Nov 19, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the drive out to visit us Chuck! We are so glad to see that Matt's outstanding service led to a pleasant experience for you. Congratulations on your new car and we hope that you continue to love it for many years to come.

November 19, 2020

Just wow. Thank you to Cecilia Browning / finance manager, for rocking those numbers. Thank you to Max Minzenberger, guru salesman, for being patient and answering all our questions. We got a great More

by de de Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Minzenberger, Cecelia Browning
Nov 19, 2020 -

Bob Hook Chevrolet responded

Congratulations, it's so gratifying to hear such honest feedback. We could not be happier that so many of our team members wowed you. Thank you for choosing Bob Hook Chevrolet. Enjoy!

November 18, 2020

Matt Cooper was my salesman helping me look for a car for my 17-year-old. Even let me take the vehicles that I was looking at to my local mechanic to be checked. He make sure to keep me in my price range and More

by Reeves95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Nov 18, 2020 -

Bob Hook Chevrolet responded

Reeves, thank you so much for the kind words and praise. To know that Matt Cooper took great care in meeting your specifications and making sure your were happy means everything to us. He truly is a valuable team member. We look forward to providing you with professional courteous service again in the near future. Best!

Aug 19, 2021 -

Reeves95 responded

Today I actually purchased a 2018 Equinox LT from Matt. Easy process and I’m thrilled!

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