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Bob Hook Chevrolet
Louisville, KY
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
For new, pre-owned and commercial vehicles, service, parts, and collision repair...
Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,527 reviews
November 18, 2020
Mitchal Terry, tracked me down on the lot attempting to find “new arrival” I saw same day on a website! Did everything possible to show me truck! very direct with questions/answers! find “new arrival” I saw same day on a website! Did everything possible to show me truck! very direct with questions/answers! More
by Dldungn
Employees Worked With
Jason Dugger, Mitchal Terry
November 17, 2020
Employees courteous and polite.car repaired in a timely mannor.Cleaned and buffed car,looked great! I will recommend bob hook chevrolet in the future. mannor.Cleaned and buffed car,looked great! I will recommend bob hook chevrolet in the future. More
by terrymccage
Employees Worked With
John Mathis, Amy Edwards
November 17, 2020
Very easy process. Everyone was great and very helpful. Bob Hook Chevrolet has a very good team of professionals and Kelly answered all of my questions and concerns and even delivered the car to me 100 mil Bob Hook Chevrolet has a very good team of professionals and Kelly answered all of my questions and concerns and even delivered the car to me 100 miles away. Thanks again! More
by mncmcnc
Employees Worked With
Kelly Byrd
November 15, 2020
Bob Hook Chevrolet was awesome... Colleen was our Sales person and was fabulous...She made the experience stress free and fun...She really knows the product also...If you want to be treated like family, Bo person and was fabulous...She made the experience stress free and fun...She really knows the product also...If you want to be treated like family, Bob Hook is your go to dealership... More
by tonyablankenship
Employees Worked With
Jason Dugger, Colleen VanHouten
November 13, 2020
We bought a 2106 Ford Transit 150 from Duane Rust at Bob Hook Chevrolet and I highly recommend him! We found the vehicle through USAA and contacted Duane to arrange a test drive. We drove three hours to the Hook Chevrolet and I highly recommend him! We found the vehicle through USAA and contacted Duane to arrange a test drive. We drove three hours to the dealership and Duane and all the staff treated us like family. Very satisfied with the vehicle and the whole experience. More
by Metal Revival
Employees Worked With
Willie Mitchell, Duane Rust
November 11, 2020
I buy from this guys use truck Toyota Tundra..Customer I buy from this guys use truck Toyota Tundra. .Customer service is excel. I work with William Dabney . He was helpful with everything. After i buy I buy from this guys use truck Toyota Tundra. .Customer service is excel. I work with William Dabney . He was helpful with everything. After i buy the car he full gas tank all way up. Thank you Bob Hook Chevrolet!!! More
by v
Employees Worked With
William Dabney
November 10, 2020
Michael was great to deal with was always willing to get information and help. This is the 1st new truck my company has bought since 1998. Interesting enough the truck we bought new in 1998 was a Chevy Kodi information and help. This is the 1st new truck my company has bought since 1998. Interesting enough the truck we bought new in 1998 was a Chevy Kodiak and now in 2020 replacing it with the 6500 Chevy. I will be looking forward to our next business deal. Sincerely, Matthew Fox More
by doitbest.matthew
Employees Worked With
Michael Sweets
November 09, 2020
We had an excellent experience with Jimmy Harris and Robert Liberty. They were both helpful, accommodating, and not pushy as they helped us to make a good vehicle purchase! Robert Liberty. They were both helpful, accommodating, and not pushy as they helped us to make a good vehicle purchase! More
by andrew93
Employees Worked With
Jimmy Harris, Robert Liberty
November 09, 2020
Jimmy Harris and Robert Liberty were fantastic! Super helpful and left with a great deal on two new to us us cars. Would definitely recommend! helpful and left with a great deal on two new to us us cars. Would definitely recommend! More
by Lacie S.
Employees Worked With
Jimmy Harris, Robert Liberty
November 08, 2020
Had an absolutely great experience with these guys. Worked with Gregory and Jason and they were both very open and friendly from the moment I walked in to the moment I left. They made the whole process Worked with Gregory and Jason and they were both very open and friendly from the moment I walked in to the moment I left. They made the whole process a breeze and I enjoyed talking with them along the way. I would gladly do business here again in the future! More
by matt727s
Employees Worked With
Jason Dugger, Greg Coleman
