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Bob Hook Chevrolet

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,527 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,527 reviews

November 05, 2020

From start to finish my experience was great! Thank you to everyone I spoke with at Bob Hook Chevrolet but also a big shout out to Jake Bishop for hooking me up with my new suburban! More

by crawford.byron9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
Report | Print
Nov 05, 2020 -

Bob Hook Chevrolet responded

Congratulations on your new Suburban! Thank you for taking the time to write to us it's always great to hear from our valued clients. We appreciate your feedback as well as your five star rating for Jake and our team.

November 04, 2020

We had the pleasure of working with Jake Bishop. He was awesome. I would recommend to my family and friends. You can tell that he loves working with people. And it really shows in the way he treated us!!! More

by anderson.aerica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
Report | Print
Nov 04, 2020 -

Bob Hook Chevrolet responded

Anderson, thank you for your compliments for Jake and for choosing Bob Hook Chevrolet! We appreciate your feedback and the recommendation. Congratulations, we look forward to serving you again in the near future. Best!

November 04, 2020

Vehicle was a great deal. Bob is a great guy who was honest and super helpful. Would recommend this place for a good used car. More

by Sweaver10280
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Nov 04, 2020 -

Bob Hook Chevrolet responded

Thank you for your kind words and warm review. To know that we have earned your trust means the world to us. We're always glad to help should you need anything in the future, we're just a phone call away. Have a wonderful day!

November 03, 2020

Jake was a dream to work with. From the beginning I felt like I was talking with a friend. There was no pressure just facts. He got me a great value on my trade and the finance team got me a great rate. I l More

by Magab46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Jake Bishop
Report | Print
Nov 04, 2020 -

Bob Hook Chevrolet responded

We appreciate the 5-star and valuable feedback! It's so great to hear that you enjoyed your buying experience with Jake and that you appreciated your trade-in value and finance rate. Congratulations on your new vehicle, we know you're going to love it for many miles and smiles.

November 02, 2020

Very knowledgeable salesperson, Matt Cooper. Nice dealership and they were accommodating of our schedule as we were in a hurry the day we came in. Highly recommend! More

by rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Report | Print
Nov 03, 2020 -

Bob Hook Chevrolet responded

Rob, I am glad to hear that you enjoyed our services. I agree with you, Matt is very knowledgeable and accommodating and this is why we are lucky to have him on our team. Thank you for choosing Bob Hook Chevrolet and we look forward to working with you again in the future. Have a great day!

November 02, 2020

Wouldn’t go anywhere else. Always take great care of me and my family friendly people. Great work. Best body shop and service department thanks More

by Jenmatjes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moneypenny , John Mathis
Report | Print
Nov 02, 2020 -

Bob Hook Chevrolet responded

Thank you for your loyalty and trust. It's so gratifying to hear such wonderful feedback. We're so glad we could be of service to you and your family and we look forward to our next visit.

Nov 02, 2020 -

Bob Hook Chevrolet responded

Thank you for the great review, Jenmatjes! We are happy to know that you enjoyed our services. We can't wait for your next visit!

Nov 02, 2020 -

Jenmatjes responded

My family and I are very pleased to do business with the hook family. Always get great service both from sales and the service departments. Wouldn’t want to do business with anyone else. Thanks for a great job on our car Sincerely Shari Cox and family

November 02, 2020

Mr. Dabney was very helpful. I had a few concerns with the car I originally went in to test drive and decided not to purchase, but by the time I got home (6 mins away) he called with something better and More

by Tyelverton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Report | Print
Nov 02, 2020 -

Bob Hook Chevrolet responded

Hi Tyelverton, we are so happy to read such a great review about Bob Hook Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2020

Robert did a fantastic job assisting us with a new truck purchase. We told him what I was looking for and what I wanted to pay and he made it happen. Excellent work. More

by Larryb67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hagan, Cecelia Browning, Robert Liberty
Report | Print
Nov 02, 2020 -

Bob Hook Chevrolet responded

I appreciate the kind words for Robert and the fantastic rating, Larry! Congratulations on your new truck and we hope to see you again at Bob Hook Chevrolet!

Nov 02, 2020 -

Bob Hook Chevrolet responded

Larryb67, We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!

November 01, 2020

Jake is awesome! Easy transaction, friendly, Covid safe. We came from Versailles and will likely return. Thank you for making a normally miserable experience painless. More

by Dawson1000words
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
Report | Print
Nov 02, 2020 -

Bob Hook Chevrolet responded

Thank you for traveling from Versailles to see us. We truly appreciate your business and are so glad Jake provided you with an excellent experience. Have a wonderful week!

Nov 02, 2020 -

Bob Hook Chevrolet responded

Dawson1000words, We greatly appreciate your 5 star review! We are happy to hear Jake was able to help you successfully. Thank you for choosing Bob Hook Chevrolet.

October 30, 2020

Great service great working with Bob Hook got a great deal easy to work with filled up gas tank cleaned car have Bob Hook advantage plan More

by Rsetee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Report | Print
Oct 30, 2020 -

Bob Hook Chevrolet responded

Hi Rsetee, we are so happy to read such a great review about Bob Hook Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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