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Bob Hook Chevrolet

Louisville, KY

4.9
1,528 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,528 reviews

October 30, 2020

Great service great working with Bob Hook got a great deal easy to work with filled up gas tank cleaned car have Bob Hook advantage plan More

by Rsetee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Oct 30, 2020 -

Bob Hook Chevrolet responded

Hi Rsetee, we are so happy to read such a great review about Bob Hook Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2020

Kristan was very professional and courteous. Everything went smooth as butter. I would highly recommend asking for her by name. We are so excited about our new car. Thanks Tamara Estes More

by tamaraee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristan Banks
Oct 30, 2020 -

Bob Hook Chevrolet responded

Tamara Estes, thank you for your positive review and recommendation for Kristan. We appreciate your business and look forward to your next visit.

October 30, 2020

John and Clay both have been an absolute pleasure to work with I have brought my vehicle up here two times for body work I have also brought my car up here for oil changes as well I purchased my equinox from More

by Vann_Christina24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay works with John and Amy, John Mathis, Amy Edwards
Oct 30, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to share your overall great experience, Vann_Christina24! We appreciate your feedback for John and Clay and look forward to your return.

October 30, 2020

Mr.Dabney was very polite and made my car purchase less stressful, he was very knowledgeable and detail with every question I asked. I will definitely recommended him to my family and friends. More

by Rubyjo502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Dabney
Oct 30, 2020 -

Bob Hook Chevrolet responded

Thank you for recommending Bob Hook Chevrolet, Rubyjo502. It was our pleasure to assist you. We will be sure to let our team know that you are happy with our services. Have a wonderful day and let us know if there is anything else that we can do for you.

October 29, 2020

Bill Dabney you are one of God's children. Mr Bob Hook you are down to earth loving person. I recommend the Bob Hook Family More

by binkyfleming74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hook, William Dabney, Cecelia Browning
Oct 29, 2020 -

Bob Hook Chevrolet responded

Thank you for taking the time to leave this wonderful 5-star review! We are truly blessed to hear such great praise from you. We can't thank you enough and look forward to serving you again soon!

October 29, 2020

Very friendly and knowledgeable people that will assist you. Their whole process made finding a car and making the purchase easy. Their website was easy to search their inventory and following the steps, More

by Humpster57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Kuchenbrod, Cecelia Browning, Matt Cooper
Oct 29, 2020 -

Bob Hook Chevrolet responded

Thank you so much for the wonderful feedback and 5-star rating! Congratulations on your new car! We truly appreciate your business and are looking forward to working with you again down the road.

October 29, 2020

Jake was an amazing and made the car buying experience painless. 5 out of 5 stars. I will be recommending him to my friends, yes. More

by Zach.lubs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Jake Bishop
Oct 30, 2020 -

Bob Hook Chevrolet responded

Thank you for the great review, Zach.lubs! We are happy to know that you enjoyed our services. We can't wait for your next visit!

October 29, 2020

My experience with this dealership begins with John Mathis and his computer buddy...I like how they work together. My dealings have made me trust; good workmanship and honest prices. Friendliness and More

by rymaropat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mathis
Oct 29, 2020 -

Bob Hook Chevrolet responded

Thank you for your trust. It's be an honor assisting you with your car repairs and we're so glad John provided you with a great experience. Thanks for the perfect score and we are always glad to help should you need anything in the future. Have a fantastic day!

October 28, 2020

Jake bishop is a Class act!! You talk about no pressure no headache for a car buying process. Literally the easiest and I highly recommend Bob Hook Chevrolet but especially Jake if your a new car buyer. 5 More

by lewlouisville
Recommend Dealer
Yes
Employees Worked With
Jake Bishop
Oct 29, 2020 -

Bob Hook Chevrolet responded

Thank you for the positive feedback! We are delighted to know that you found Jake to be a class act, he truly is an important part of our team. Congratulations and many thanks for the recommendation.

October 27, 2020

My husband and I traveled from GA to pick up our custom utility commercial truck. Don was so helpful and always had an answer. GREAT More

by MrsTrull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Mills
Oct 27, 2020 -

Bob Hook Chevrolet responded

Mrs. Trull, we truly appreciate you both traveling to see us and thank you for taking a moment to leave this review. We'll be sure to share your warm regards with Don and congratulate you on your Custom Utility Commercial Truck! It's been an honor serving you and we hope we'll see you again soon.

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