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Bob Hook Chevrolet

Louisville, KY

4.9
1,536 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,536 reviews

June 26, 2020

Great experience John Knotts was a pleasure to work with. We worked over the phone with John, and then drove about 140 miles to pick up a used Ford Transit for our bu More

by riversedgecanoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Mitchell, John Knotts
Jun 29, 2020 -

Bob Hook Chevrolet responded

We are happy to know that you had a good car-buying experience with us and with the help of John! We look forward to any future visits!

June 14, 2020

Bob hook chevrolet is my favorite dealership to get a car. They make the process of buying a car extremely easy and it doesn't hurt that the staff is very friendly. Bill Dabney helped us with finding and More

by Bexhart
Recommend Dealer
Yes
Employees Worked With
Doug Rogers, Jason Dugger, William Dabney
Jun 15, 2020 -

Bob Hook Chevrolet responded

Thank you for your five star review. Your wonderful review on Bill and Jason was greatly appreciated. We are honored to have them on our team. Thank you for choosing Bob Hook Chevrolet & congratulations on your new purchase.

June 07, 2020

Great experience working with Bill Dabney. He was very helpful and made the whole process enjoyable and stress free. I would definitely recommend Bill at Bob Hook Chevrolet for anyone in search of a new v More

by mjsass16
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jun 08, 2020 -

Bob Hook Chevrolet responded

mjsass16, thank you for taking the time to share with us your great feedback. We are so glad to know that you enjoyed our services. We welcome any future business. Please take care!

June 04, 2020

A Wonderful and Easy Purchase We bought a truck through Bob Hook. We dealt with Michael Sweet. I always dread the dealer experience, but this transaction totally put me at ease. T More

by meeker.val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sweets
Jun 04, 2020 -

Bob Hook Chevrolet responded

Val, thank you so much for your great feedback for Michael. We are so glad to know of his outstanding and fabulous care. Congratulations on your truck! We hope you like it. Let us know if we can help you with anything else.

May 30, 2020

Service was phenomenal, throughout the entire car buying experience. They also help find you the perfect car to fit your budget and needs. Would highly recommend them! More

by Keith.miller04
Recommend Dealer
Yes
Employees Worked With
William Dabney, Cecelia Browning
Jun 01, 2020 -

Bob Hook Chevrolet responded

Your five star review is greatly appreciated, Keith. I am pleased to hear that you received phenomenal service throughout the car-buying process. We are so lucky to have an outstanding team. Congratulations on your new purchase & we hope to see you again soon.

May 28, 2020

The staff was fantastic to myself and my family. They were very courteous and accommodating. I had communicated with other dealerships and had nothing but trouble. But bob hook was helpful, kind, efficie More

by B.smith2832
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney, Melissa Kuchenbrod
May 28, 2020 -

Bob Hook Chevrolet responded

Thank you for the great review. We appreciate your support and five star rating. Please come visit us again, for all of your car needs, whether is be service or sales.

May 25, 2020

When we buy another one, it will also come from Bob Hook. Bought a used 2017 Ford F350 off the commercial lot, dealt with John Knotts, absolutely 0 bulls***. Price was right, super great place to buy from, di More

by Thomas K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
May 26, 2020 -

Bob Hook Chevrolet responded

Thomas, thank you for sharing your five-star experience with our team! John was happy to assist you. Congratulations on your 2017 Ford F-350! We appreciate your feedback, and we hope to serve you again for your future vehicle needs.

May 23, 2020

After viewing 20 plus pictures of the 2016 F-350SD Service Bed work truck with material rack that was soon to be my New Fence Truck there was little to explore once I arrived to make my purchase:) More

by Robert
Recommend Dealer
Yes
Employees Worked With
Michael Sweets, Willie Mitchell
May 26, 2020 -

Bob Hook Chevrolet responded

Thank you for the amazing and stellar review, Robert. We are pleased to hear that your experience with Bob Hook Chevrolet was outstanding. Congratulations on your 2016 F-350 SE Service Bed and we hope to see you again for all of your vehicle needs.

May 15, 2020

Used Transit 150 I told John Knotts what we were looking for, and he delivered. Van was "as described", and had all the racking already installed. Paperwork complete More

by andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
May 15, 2020 -

Bob Hook Chevrolet responded

Andrew, we are glad to know you had a great van-buying experience with John. Congratulations and thank you for choosing Bob Hook Chevrolet for all of your vehicle needs.

May 11, 2020

Thank you Max and Bob for another great deal!!! My second purchase from Bob Hook Chevrolet in three years and won’t be my last! More

by Courtney R
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, Max Minzenberger
May 11, 2020 -

Bob Hook Chevrolet responded

Congratulations on your latest purchase, Courtney! We are so glad to know that Max and Bob took really great care of you. Thank you for trusting Bob Hook Chevrolet and we hope to see you again in the future.

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