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Bob Hook Chevrolet

Louisville, KY

4.9
1,536 Reviews
6 Decades, 3 Generations, 1 Tradition. Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business. For new, pre-owned and commercial vehicles, service, parts, and collision repair... Ask us about our Bob Hook Advantage. We give you more for your money than any other Chevy Dealer in Kentuckiana!
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4144 Bardstown Rd

Louisville, KY

40218

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Showing 1,536 reviews

May 10, 2020

Unbelievable professional service with care. Enjoyed the experience. Colleen/ Cecilia make Bob Hook Chevrolet shine. Top notch service while experiencing an epidemic in the land. More

by ggreers
Recommend Dealer
Yes
Employees Worked With
Cecelia Browning, Colleen VanHouten
May 11, 2020 -

Bob Hook Chevrolet responded

Thank you so much for the five star rating and we would have to agree that Colleen/Cecilia are the superstars of Bob Hook Chevrolet. Thank you so much for sharing your experience and we look forward to working with you again.

April 22, 2020

Jimmy was a true gentleman and I was grateful to have him as a salesman. Cecilia was an angel with eyes like diamonds. Kelly was the man. 5 star experience overall. Thank you all so much. No pain,all gain. More

by kerrypawpaw3
Recommend Dealer
Yes
Employees Worked With
Bob Hook III, Kelly Byrd, Jimmy Harris, Bob Hook Jr., Leslie Lovelace, John Gahimer, Cecelia Browning
Apr 23, 2020 -

Bob Hook Chevrolet responded

Thanks for the excellent review, kerrypawpaw3! Our team hopes to work with you again.

April 15, 2020

Chevy 5500 We will definitely go back to Bob Hook for our commercial needs. This transaction was easy. We complied with social distancing and still got the equ More

by karpaul5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
Apr 15, 2020 -

Bob Hook Chevrolet responded

Congratulations on your new purchase! It was a pleasure to work with you. Our customer satisfaction and safety is our number priority. We look forward to working with you in the future. Stay safe.

April 13, 2020

Perfect David Pryor and Bob Hook are hands down the best dealership and sales rep i have ever dealt with. We have now bought two cars and two Silverado's fro More

by shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pryor
Apr 14, 2020 -

Bob Hook Chevrolet responded

Thank you so much for your wonderful 5 star review. I am happy to hear David & Bob were able to help you successfully! Thank you for shopping at Bob Hook Chevrolet & enjoy your new vehicle!

April 12, 2020

just to said great John Knotts was the perfect salesman for me. He wasn’t pushy, didn’t use clever sales talk, and was able to work with me to get the deal... More

by amadorjl05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Knotts
Apr 13, 2020 -

Bob Hook Chevrolet responded

Your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured. We are lucky to have an John on our team. We appreciate you choosing Bob Hook Chevrolet & we thank you for your patience.

April 09, 2020

John Knotts was the perfect salesman for me. He wasn’t pushy, didn’t use clever sales talk, and was able to work with me to get the deal I was hoping for. He also went the extra mile in maintaining a safe More

by Tony
Recommend Dealer
Yes
Employees Worked With
John Knotts
Apr 10, 2020 -

Bob Hook Chevrolet responded

Tony, your five star review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that you do not feel pressured while keeping them safe during this COVID-19 Pandemic. We are lucky to have John on our team. We appreciate you choosing Bob Hook Chevrolet & we hope you enjoy your new purchase!

March 24, 2020

I had the best car buying experience ever at Bob Hook! Matt Cooper is the best and very helpful! He knew the vehicle inside and out! He answered my million questions and was extremely patient. Hands down More

by crissywku
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Kelly Byrd, Matt Cooper
Mar 24, 2020 -

Bob Hook Chevrolet responded

Crissy, thank you so much for sharing your wonderful visit to our dealership. It is a joy to learn that Matt has provided you with an excellent and easy car-buying experience. Congratulations and if there is anything else we can do for you, please do not hesitate to let us know. Thank you for choosing Bob Hook Chevrolet.

March 20, 2020

Bill Dabney and the Bobhook team are always great to us. We have bought our last 3 cars from them and are never disappointed! Go see them! More

by smh681ky
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, William Dabney
Mar 20, 2020 -

Bob Hook Chevrolet responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit and thank you for choosing Bob Hook Chevrolet.

March 17, 2020

It was fun to deal with Matt cooper he really help to walk throughout the process to get it done.excellent service thanks Matt cooper More

by Yamkhadka1202
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
Mar 18, 2020 -

Bob Hook Chevrolet responded

Matthew, Thank you for taking the time to write a review! We a€™re thrilled to hear you were pleased with the high level of customer service with Matt.. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

March 15, 2020

Matt was amazing he was able to work magic! He was able to get my son his truck and me a car so he sold 2 for 1 More

by robinlucas0704
Recommend Dealer
Yes
Employees Worked With
Jason Dugger, Matt Cooper
Mar 16, 2020 -

Bob Hook Chevrolet responded

Thank you so much for taking the time out to give us some feedback and a five star rating. I'm glad that Matt was able to assist you and your son; and that it was an enjoyable experience. Thank you for choosing Bob Hook Chevrolet and we hope to see you again soon.

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