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Bob Hook Chevrolet
Louisville, KY
1,533 Reviews
6 Decades, 3 Generations, 1 Tradition.
Thank you for visiting our review page at DealerRater.com! We hope the feedback from our happy customers helps you choose an automotive partner. We know you have many choices in purchasing or servicing your vehicle, and we appreciate the opportunity to earn your business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,533 reviews
January 04, 2020
Never been to the dealership before. Had a great experience. Made the deal in 20 minutes. Highly recommend Max and the entire staff. Wonderful experience experience. Made the deal in 20 minutes. Highly recommend Max and the entire staff. Wonderful experience More
by Vette runner.
Employees Worked With
Jason Dugger, Max Minzenberger
December 03, 2019
Excellent Customer Service with Don Mills. Have purchased multi trucks and vans for my business with him. Made several refers that were just as satisfied! multi trucks and vans for my business with him. Made several refers that were just as satisfied! More
by sjelectricllc
Employees Worked With
Don Mills
November 30, 2019
Bought Chevy Equinox yesterday with assistance of Bill Dabney. Bill was very courteous, patient, friendly, and knowledgeable about car. He made my experience very pleasant. Dabney. Bill was very courteous, patient, friendly, and knowledgeable about car. He made my experience very pleasant. More
by L.E.
Employees Worked With
William Dabney, Cecelia Browning
November 28, 2019
I worked with David when I bought my 2018 Ford Fusion. He was very helpful and patient. He answered all of my questions and made sure to explain all aspects of the sale clearly. Great experience. was very helpful and patient. He answered all of my questions and made sure to explain all aspects of the sale clearly. Great experience. More
by T. Young
Employees Worked With
David Pryor
November 27, 2019
Good deals!!! Nice people!!!Professionalism!!!They can Good deals!!! Nice people!!! Professionalism!!! They can help you find what you want or what you are looking for. So stop thinking and head that w Good deals!!! Nice people!!! Professionalism!!! They can help you find what you want or what you are looking for. So stop thinking and head that way!!! More
by yasnayfs
Employees Worked With
William Dabney
November 22, 2019
Great deal on a brand new car The time had come to trade in our 2010 Equinox and we met with Bill Dabney (whom we purchased our previous 4 cars from). He was wonderful, as usual! The time had come to trade in our 2010 Equinox and we met with Bill Dabney (whom we purchased our previous 4 cars from). He was wonderful, as usual! He listened to what we wanted for the features on the vehicle and went over the inventory with us and made recommendations. We picked the car we wanted and he patiently went over the features with us, particularly the "infotainment system" which is quite involved electronically. The whole process was a good experience. Cecelia Browning was the finance person and she carefully and professionally went over all the paperwork with us. More
by Cathy
Employees Worked With
William Dabney, Cecelia Browning
November 10, 2019
Matt Cooper was very helpful explaining all the features in our new Tahoe...best dealer experience we’ve ever had, the entire team was great to work with in our new Tahoe...best dealer experience we’ve ever had, the entire team was great to work with More
by mmpatton
Employees Worked With
Bob Hook III, Jason Dugger, Matt Cooper
November 06, 2019
I had a great experience here !Kristin Banks is a great salesperson. This is the third car I have bought from her ! I will be sure to tell all my friends and family this is the place to buy a car! salesperson. This is the third car I have bought from her ! I will be sure to tell all my friends and family this is the place to buy a car! More
by Julian,boy123
Employees Worked With
Kristan Banks
November 05, 2019
I highly recommend Bill Dabney. He's been my guy twice now and I won't go to anyone else. It was a great car buying experience. Thank you. now and I won't go to anyone else. It was a great car buying experience. Thank you. More
by Julia
Employees Worked With
William Dabney, Cecelia Browning
November 02, 2019
Kristan was awesome to work with!! I was sure if I wanted to purchase the car or not and she never made me feel pressured! Highly recommend her! to purchase the car or not and she never made me feel pressured! Highly recommend her! More
by Nicki Greenwell
Employees Worked With
Cecelia Browning, Kristan Banks
