
Bob Hook Chevrolet
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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GREAT ENVIRONMENT! All of the staff is very friendly and helpful. I would recommend anybody to go here to purchase a car. I will definitely be going back in the future t All of the staff is very friendly and helpful. I would recommend anybody to go here to purchase a car. I will definitely be going back in the future to purchase another car. I feel very comfortable at Bob Hook. Overall it was a wonderful experience and I love my car. More
Waste of time I came in asking for a vehicle 5 persons could fit Online I selected Traverse bc it was 1st I was rushing my application. I told Jake I wanted somethi I came in asking for a vehicle 5 persons could fit Online I selected Traverse bc it was 1st I was rushing my application. I told Jake I wanted something in the $350 range he tells me of I could get a traverse for $350/Mo I would have one. Huh, why are you stuck on a traverse if I said I want something 5 ppl can fit inside of? The whole entire time that was wasted he kept talking to me like I was uneducated I have 2 business degrees. I had to suggest to him to look at used vehicles he pulls up online inventory. I asked to see a vehicle then he says oh I can't sell that sorry I took up your time that's all I have. I asked to use my job discount he says we'll see. After he found out he wasn't getting any down payment money to pocket he didn't want to sell me a vehicle. Most ppl tell you when inventory comes in & to come back or they'll call you. Shannon says save some money & come back. Huh I have a tax return of $11000 in my bank, ins policy of $25,000 I'm not putting any money down bc I like my money in the bank. I will make sure no one in my sorority, church, job, or places I volunteer come here. Jake Bishop lacks customer service skills/customer retention skills/lacks basic communication skills . Save your time going there. More
Great experience! Salesman William Dabney Overall a great experience Mr Dabney did a lot of work to find me the exact car I was looking for. This is why this has been my Dealership and Mr Dabn Overall a great experience Mr Dabney did a lot of work to find me the exact car I was looking for. This is why this has been my Dealership and Mr Dabney my sales rep for several years and several new cars. More
Fantastic professionals. Very personable. Ralph was terrific We will definitely come back Here to get a vehicle for our daughter in September when she gets her license. Great place overall, very friendly staff We will definitely come back Here to get a vehicle for our daughter in September when she gets her license. Great place overall, very friendly staff More
Awesome and Efficient Process I had the pleasure of buying a car from Bob Hook this week. Working with David Pryor was nothing short of wonderful. The process was well organized an I had the pleasure of buying a car from Bob Hook this week. Working with David Pryor was nothing short of wonderful. The process was well organized and efficient. David was professional, knowledgeable and he didn’t do those annoying things some salesman do. It was a pressure free experience. The finance guy Jason was also great to work with. If you are thinking about working with Bob Hook, trust me, they will make the experience worth while. More
Great salesman Just bought my first new car in 16. Years very scary.. but hada great salesman to help us through the deal .go see BIll dabney he will take care of y Just bought my first new car in 16. Years very scary.. but hada great salesman to help us through the deal .go see BIll dabney he will take care of you ... the. Whole staff friendly helpful and honest thanks again bill More
Fantastic Experience This was my first time ever buying a car and I was worried about how it would go. I didn't know if the dealer would be pushy, try to sell me stuff I h This was my first time ever buying a car and I was worried about how it would go. I didn't know if the dealer would be pushy, try to sell me stuff I had no interest in/didn't need, or anything like that, but that wasn't the case at all. I felt like Max listened and understood what I was looking for. He was transparent and came across very genuine. So thank you all for making my first car-buying experience simple and enjoyable. More
Very Satisfied! I went desperate to Bob Hook Chevrolet looking for a car I could trade for my Nissan NV200. Then Bill Dabney took care of me and gave me the best deal I went desperate to Bob Hook Chevrolet looking for a car I could trade for my Nissan NV200. Then Bill Dabney took care of me and gave me the best deal I have ever had in my whole life. I am really glad I bought this car from him and I will highly recommend him to anyone else interested on buying a car at Bob Hook Chevrolet. Thanks so much Bill for the awesome service! I really appreciate it!! More
outstanding Great people my salesman William was honest and fair. No hassle no playing games. I asked a question got a straight answer. I recommend Bob Hook to an Great people my salesman William was honest and fair. No hassle no playing games. I asked a question got a straight answer. I recommend Bob Hook to any one looking to buy a car. This is my 2nd car I purchased there great place. More
5 Star Buying Experience I have purchased 3 vehicles from Bob Hook. It is always a good experience! Bill, Tim and Jason make the process easy! I highly recommend Bob Hook Chev I have purchased 3 vehicles from Bob Hook. It is always a good experience! Bill, Tim and Jason make the process easy! I highly recommend Bob Hook Chevrolet. More