Bob Hook Chevrolet - Service Center

I went to Bob Hook Tuesday 09/03/13 because my mirror had separated from my windshield in my 2012 Chevy Cruze and it took a chunk of the windshield out. John and Sandy took a look at it and John said he wasn separated from my windshield in my 2012 Chevy Cruze and it took a chunk of the windshield out. John and Sandy took a look at it and John said he wasn't sure if warranty would cover it or not but that he was going to replace it anyways and deal with GM Warranty later on. Sandy made the order for the glass and said it would be Monday or Tuesday of the following week before it got there. The very next day I get a call from Sandy saying the glass was in and they could install it at 8am the very next morning. This is the 4th time I have had my car serviced at Bob Hook Chevrolet and the second warranty issue. They are always very very nice and professional. They truly care about the customer. Oh and by the way, I didn't even buy the car there! I bought it from a dealer in Pensacola, FL where my grand mother just retired from after 35 years. It is nice to see a dealership take such good care of customers, even those who made their purchase elsewhere. Their service is so good I called GM and let them know just how well they treat people. I definitely recommend them! I will be making all future purchases at Bob Hook. More

I got my 2010 Cobalt back in October from Tom Lovelace and I was very pleased with the service he provided. I have been back twice since then, for a slow leak and an oil change, and was quite satisfied wi and I was very pleased with the service he provided. I have been back twice since then, for a slow leak and an oil change, and was quite satisfied with the service both times. I've always been satisfied over the years with the service I get from Bob Hook Bonnie Peabody More

I purchased a vehicle from Bob Hook Chevrolet at the Bardstown Rd. location in March of 2010. My dealer, Bob Breshear, has kept in contact with me since my purchase. The dealer has also sent me and my f Bardstown Rd. location in March of 2010. My dealer, Bob Breshear, has kept in contact with me since my purchase. The dealer has also sent me and my family birthday and Holiday cards. I have been satisfied each time I have gone in for maintenance, and all of my problems have been resolved. The dealership offers wonderful customer service and maintenance. I believe they genuinely care about customers past the initial car sale. More

Service department was able to diagnose and fix a problem that had other service shops stumped (temperature related problems). They took the time to keep the vehicle over different weather / temperature con that had other service shops stumped (temperature related problems). They took the time to keep the vehicle over different weather / temperature conditions, so the problem could be re-created and they could troubleshoot it properly. Van / RV has started and run great since service was done at Bob Hook. Much appreciated! More

I purchased my used 2006 Monte Carlo from Bob Hook. It was the best experience I have ever had!!!! Then when I thought it coudn't be better I visited their service and WOW. Everyone their couldn't be be was the best experience I have ever had!!!! Then when I thought it coudn't be better I visited their service and WOW. Everyone their couldn't be better. They got me in and out quickly and got me back on the road! I will never do business with any other dealer. If your in the market for a new car or service work give them a try you will not be disapointed! More

You need to see how Bob Hook Chevrolet too care of my truck while in there care. My truck was spotless and never looked anything like it does in the pictures. Thanks for having Gravel and Dirt dust blow truck while in there care. My truck was spotless and never looked anything like it does in the pictures. Thanks for having Gravel and Dirt dust blown into my truck and into my Duramax motor. Heres the link and click on Steves truck pics ande you will see how much dirt blew intoi the Inside and the motor areas. The truck had the hood open and the window rolled down why I don't know and my seats have been shampooed but there is still dust coming out of them when you fluff the seats and this did not happen before I took my truck top Bob Hook Chevrolet and now they want to screw me around on cleaning my truck and fixing all the damaged parts the tech scrached up and now I wounder if my motor will have any future damage from all the gravel and dirt dust that covering the motor with the valve covers and the new fuel injectors expossed to this dirt and gravel dust. This truck is nw 3yrs old with 52232 miles on the clock and it has been in the shop three times for injector problems. If this isnt a lemon than I don't know what is. Heres the link enjoy.<br>http://community.webshots.com/user/spinmastersteve More