Bob Howard Acura

Customer service is top notch. I can trust them with my car maintenance any time. Great people. I can trust them with my car maintenance any time. Great people. More

Strike 1) Rear windshield shattered while parked in my driveway one day. My research shows it's a known problem. I contact Acura. They couldn't care less. They told me I can bring it in, but it may take driveway one day. My research shows it's a known problem. I contact Acura. They couldn't care less. They told me I can bring it in, but it may take them multiple days to look at it-oh and they cant give me a loaner car. I submitted multiple contact requests and never received a single one. Meanwhile, I have to work and have no choice but to pay for a new back windshield myself. Strike 2) AC goes out so we schedule an appointment and take it in yesterday (8/15/25). $300 later they say its fixed, and initially it appears to be. Two hours into a three hour drive it goes out again. I will never buy a vehicle from this dealership again. More

Very friendly staff. Always keeps me updated on service when I wait in the dealership. Always keeps me updated on service when I wait in the dealership. More

I have done business with Bob Howard Acura for sometime. I have found the staff to be courteous and competent. Tiara was exceptionally pleasant. I have found the staff to be courteous and competent. Tiara was exceptionally pleasant. More

So, first off you get your own personal agent to assist you through your process. My service agent was Tiara. I went in to have a few dings on the body of my Integra. Tiara was time on target. My appointm you through your process. My service agent was Tiara. I went in to have a few dings on the body of my Integra. Tiara was time on target. My appointment was at 0800 and she was the to greet me at 0755. Now I’m a retired military man so time; especially when it comes to being on time is very important to me. Upon arrival she was genuinely curious about my issues. She arranged a loaner vehicle without me even asking for one. Impressive! Folks my previous car was a Mercedes and the customer service pales in comparison to the at Bob Howard. By the way for some weird reason everyone in the building says hello to and engages you in a conversation. My repair took over a week and I was in the loop the entire time. Long story short I don’t care if you just need an oil change; give these folks a call. The customer service alone is priceless. More

⭐️⭐️⭐️⭐️⭐️ I had a great experience getting my car serviced at Acura. Seth was extremely helpful and made sure everything was taken care of quickly and efficiently. Thanks to him, I didn’t have to mis serviced at Acura. Seth was extremely helpful and made sure everything was taken care of quickly and efficiently. Thanks to him, I didn’t have to miss any time from work, which I really appreciated. He was professional, patient, and took the time to answer all the questions my husband and I had. Excellent service all around—thank you, Seth! More

I recently brought my 2008 Acura in for a valve adjustment, and I couldn't be happier with the service I received. Brandon was absolutely fantastic! He kept me informed every step of the way, provi adjustment, and I couldn't be happier with the service I received. Brandon was absolutely fantastic! He kept me informed every step of the way, providing updates and explaining everything clearly. The service was excellent, and my car is running exceptionally well now. Thank you, Brandon, and the Acura team, for a great experience! More

The SERVICE department in the last six months has improved, much! Especially when it comes to customer service and being straight forward and personable instead of being focused on making a transact improved, much! Especially when it comes to customer service and being straight forward and personable instead of being focused on making a transaction. More

Crew at BH Accura was top notch! Pleasure to work with and had great communication during the service. Pleasure to work with and had great communication during the service. More