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Bob Howard Acura

Oklahoma City, OK

4.8
556 Reviews

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 556 reviews

March 19, 2024

Great service. Knowledgable staff and the wait room has lots of goodies that you can choose from. More

by sanelane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 21, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

I got my Car serviced at Bob Howard Acura. And was the best I have had in a while there Service Advisers Sarah Mitchell was Awesome and very helpful and Knowable. I would definitely go back to More

by faperal626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Mitchell
Mar 22, 2024 -

Bob Howard Acura responded

That's fantastic to hear! We're thrilled that you had such a positive experience getting your car serviced at Bob Howard Acura, especially with Service Adviser Sarah being awesome, helpful, and knowledgeable. We appreciate your feedback and look forward to serving you again in the future. We're here to assist you in any way we can!

March 05, 2024

Sarah from Parts and Service was awesome. Kept me informed, worked warranty issues, Great service and high quality professionalism More

by ajgriffin13
Recommend Dealer
Yes
Employees Worked With
Sarah
Mar 08, 2024 -

Bob Howard Acura responded

We're delighted to hear that Sarah from Parts and Service provided you with awesome service! Keeping customers informed and addressing warranty issues with professionalism is our goal. We appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again! Safe travels!

March 02, 2024

They have a top notch service department. Have always been professional. Very personable sales people and staff. More

by northernray07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Mar 07, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 02, 2024

Very friendly and accommodating. I was very pressed for time and they worked quickly to get me in my new car. More

by kcanfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Macom
Mar 07, 2024 -

Bob Howard Acura responded

We're thrilled to hear that our team was able to accommodate your needs efficiently and make your car-buying experience positive. Our commitment to providing friendly and prompt service is a top priority. Thank you for choosing us, and we hope you enjoy your new car! Safe travels!

February 29, 2024

Best customer service! The service department got my car in quickly and problem solved. Highly recommend! More

by sheldsmith9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Felts
Mar 06, 2024 -

Bob Howard Acura responded

We're delighted to hear that you experienced the best customer service and that the service department promptly addressed and resolved the issue with your car. Your recommendation is much appreciated, and we're grateful for your positive feedback. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. Safe and happy driving!

February 28, 2024

We had a spare tire install on my RDX. We were quoted one price from the parts department and when we were finished the bill was $100 more. The service rep was able to lower the cost by $5 More

by Tamikaye61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure
Mar 27, 2024 -

Bob Howard Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 28, 2024

Service was fine. Did not take very long to do the inspection. Advisor was very nice. More

by eddieter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 02, 2024 -

Bob Howard Acura responded

We're glad to hear that your service experience was fine, and that the inspection was completed efficiently. It's also great to know that your advisor was very nice. Thank you for choosing our services, and we look forward to serving you again in the future!

February 24, 2024

Even though I did not purchase my Acura from Bob Howard, not because of anything, they had any control over, I have always use them for my service, and I find them to be extremely helpful and customer servi More

by dpowell29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Mitchell
Mar 02, 2024 -

Bob Howard Acura responded

We appreciate your loyalty and positive feedback regarding the service you've received at Bob Howard Acura, even though you didn't purchase your Acura from us. It's great to hear that we have been helpful and customer service-focused during your service visits. It's also commendable that we respect your decisions and take the time to explain the importance of certain maintenance items without pressuring you. We look forward to continuing to provide excellent service in the future!

February 24, 2024

Sara is great. Quick well priced said two hours and it was two hours! Thank you More

by mreinstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Feb 27, 2024 -

Bob Howard Acura responded

Thank you for your feedback! We're thrilled to hear that Sara provided you with great service and that the timing and pricing aligned with your expectations. Safe travels, and we look forward to serving you again in the future!

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