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Bob Howard Acura

Oklahoma City, OK

4.7
749 Reviews

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 749 reviews

July 11, 2025

Brandon with Acura has been great to work with and is THE reason I keep on coming back! More

by cameronbrown.cdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
July 07, 2025

They did not have the fuel pump recall part in stock so they had to order it. Meaning I have to come back even though I had scheduled an appointment to have this done. I was also not charged for the correc More

by Acurardx2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Jul 10, 2025 -

Bob Howard Acura responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution.  Brett Goodner General Manager bgoodner@Group1Auto.com

July 06, 2025

Fixed quickly and also did an alignment. Great job by everyone, especially for a Saturday afternoon. Thank you very much for everything. I’m sure we will see you again. More

by dwightmagnus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trainee
Jul 10, 2025 -

Bob Howard Acura responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

July 01, 2025

Staff super friendly everything was done with respect and courtesy.The lobby chairs are super comfortable! More

by dford0187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember anyone’s name sorry.
Jul 02, 2025 -

Bob Howard Acura responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2025

Service representatives were very courteous and knowledgeable. Promise’s made promises kept. Work completed on time and thorough. More

by Rkstilwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember names but service representative and office representative.
Jul 02, 2025 -

Bob Howard Acura responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2025

The service department is extremely professional, and the staff is always cheerful as well as friendly!!! More

by MyMDX&Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Jun 30, 2025 -

Bob Howard Acura responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2025

Everything went well with my service. I waited in the lobby while my car got an oil change and brakes replaced More

by brady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Jun 26, 2025 -

Bob Howard Acura responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 26, 2025

Service was fast and easy! Brandon was very polite and respectful and had me ready in an hour!! More

by jwpalmer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 27, 2025 -

Bob Howard Acura responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2025

We are always treated well. Our 2025 MDX is our second vehicle to buy from Bob Howard Acura. The sales people have been eager to answer questions or concerns in person or on the More

by Don
Recommend Dealer
Yes
Employees Worked With
Joni and J. T.
Jun 21, 2025 -

Bob Howard Acura responded

Hi Don, we are so happy to read such a great review about Bob Howard Acura! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2025

Larry in the Service Department took charge of my Acura RDX and handled the issues promptly and efficiently More

by cingib50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Jun 19, 2025 -

Bob Howard Acura responded

Hi, we're happy to hear you had such a positive experience with Larry! We are always more than happy to assist you if anything else comes up. Take care!

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