Bob Howard Acura

I can’t say enough good things about the service I received, especially from Trevor, who was my main point of contact throughout the entire process. My vehicle had a catastrophic AC failure, and unfo received, especially from Trevor, who was my main point of contact throughout the entire process. My vehicle had a catastrophic AC failure, and unfortunately, the part needed to repair it was on back order for months. Despite the long wait, Trevor made what could have been an incredibly frustrating experience so much easier. He provided exceptional service, kept me updated every step of the way, and made sure I always knew exactly what was going on. They also provided me with a vehicle while mine was waiting for repairs, which was a huge help considering how long the part took to arrive. The circumstances were obviously less than ideal, but the way Trevor handled everything was outstanding. His communication, professionalism, and genuine effort to take care of me made all the difference. I would absolutely recommend them, and Trevor in particular deserves recognition for going above and beyond. More

Extremely professional, courteous and friendly. Easy to work with and they try to accommodate the customer with their schedules and service experience . Easy to work with and they try to accommodate the customer with their schedules and service experience . More

My experience at Bob Howard Acura was positive. The task was completed within a few hours, and my advisor Peter Sader exerted every effort to ensure satisfactory service. The task was completed within a few hours, and my advisor Peter Sader exerted every effort to ensure satisfactory service. More

Honda service dept is good, even though it took a long time because of the number of people. time because of the number of people. More

Great service department , was in and out in under hour. Very please and will use again Very please and will use again More

The young man who helped me, Kristian Luding, was very polite and helpful. The waiting area was comfortable and clean and the waiting time was not excessive. The lady who took my payment was pleasant. My polite and helpful. The waiting area was comfortable and clean and the waiting time was not excessive. The lady who took my payment was pleasant. My overall experience was excellent. More

Everyone was extremely friendly and helpful. Everything was done extremely fast and we had great communication the entire time. Our technician was great! Everything was done extremely fast and we had great communication the entire time. Our technician was great! More

Process was easy and stress free. Made a phone call in the morning and picked the car up in the afternoon. Friendly and informative staff. Made a phone call in the morning and picked the car up in the afternoon. Friendly and informative staff. More

Bob Howard Acura sets the bar for dealership service. Kristian is an expert, and I unequivocally trust his advice! Kristian is an expert, and I unequivocally trust his advice! More

Trevor, in the service department, was very thorough and friendly! Good Customer Service is hard to find and he exemplified it well. Thank you for making my decision to keep my Acura easy! friendly! Good Customer Service is hard to find and he exemplified it well. Thank you for making my decision to keep my Acura easy! More