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Bob Howard Acura

Oklahoma City, OK

Overview
Reviews
Vehicles
4.7
560 Reviews
Call Dealership (405) 753-8770
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13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 560 reviews

March 28, 2024

Emma and Kris took amazing care of me. Great, prompt, friendly and honest service. Great mechanic work. More

by crice117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma, Kris
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Apr 03, 2024 -

Bob Howard Acura responded

It's fantastic to hear that you had a great experience and that Emma and Kris provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 21, 2024

Excellent customer service. Low wait time. Detailed report. Above and beyond help and honest work. More

by Mr. Carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Delstin Tipps, JT Martin
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Mar 22, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 20, 2024

Service department staff were friendly and seemed willing to get me in and out as quickly as possible. Since I live 70 miles away I had no desire to sit around a dealership all day. Dealer did not have the More

by oldpheet
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
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Mar 22, 2024 -

Bob Howard Acura responded

Thank you for sharing your experience. It's great to hear that the service department staff were friendly and efficient in getting you in and out quickly. We apologize for the inconvenience caused by the part not being in stock, but we're glad you were able to get your car back and the repairs completed within a reasonable time once the part arrived.

Helpful
March 20, 2024

Outstanding service, with customer satisfaction. From start to finish with personalized service to the highest degree. More

by Bosco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma B
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Mar 22, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 19, 2024

I got my Car serviced at Bob Howard Acura. And was the best I have had in a while there Service Advisers Sarah Mitchell was Awesome and very helpful and Knowable. I would definitely go back to More

by faperal626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Mitchell
Report | Print
Mar 22, 2024 -

Bob Howard Acura responded

That's fantastic to hear! We're thrilled that you had such a positive experience getting your car serviced at Bob Howard Acura, especially with Service Adviser Sarah being awesome, helpful, and knowledgeable. We appreciate your feedback and look forward to serving you again in the future. We're here to assist you in any way we can!

Helpful
March 19, 2024

Great service. Knowledgable staff and the wait room has lots of goodies that you can choose from. More

by sanelane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 21, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 05, 2024

Sarah from Parts and Service was awesome. Kept me informed, worked warranty issues, Great service and high quality professionalism More

by ajgriffin13
Recommend Dealer
Yes
Employees Worked With
Sarah
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Mar 08, 2024 -

Bob Howard Acura responded

We're delighted to hear that Sarah from Parts and Service provided you with awesome service! Keeping customers informed and addressing warranty issues with professionalism is our goal. We appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again! Safe travels!

Helpful
March 02, 2024

They have a top notch service department. Have always been professional. Very personable sales people and staff. More

by northernray07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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Mar 07, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 02, 2024

Very friendly and accommodating. I was very pressed for time and they worked quickly to get me in my new car. More

by kcanfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Macom
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Mar 07, 2024 -

Bob Howard Acura responded

We're thrilled to hear that our team was able to accommodate your needs efficiently and make your car-buying experience positive. Our commitment to providing friendly and prompt service is a top priority. Thank you for choosing us, and we hope you enjoy your new car! Safe travels!

Helpful
February 29, 2024

Best customer service! The service department got my car in quickly and problem solved. Highly recommend! More

by sheldsmith9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Felts
Report | Print
Mar 06, 2024 -

Bob Howard Acura responded

We're delighted to hear that you experienced the best customer service and that the service department promptly addressed and resolved the issue with your car. Your recommendation is much appreciated, and we're grateful for your positive feedback. Thank you for choosing us, and we look forward to serving you with the same level of excellence in the future. Safe and happy driving!

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