Bob Howard Acura

Great customer service as always Jeff Lang is THE BEST provider of customer service I have ever received from any dealership.......PERIOD! Give that man a raise because he definitely Jeff Lang is THE BEST provider of customer service I have ever received from any dealership.......PERIOD! Give that man a raise because he definitely deserves it. Hopefully, others will learn from him. More

Routine service Always pleasant and professional! Personal service and good communication from service managers. Love that I can get a loaner car- as a working mom Always pleasant and professional! Personal service and good communication from service managers. Love that I can get a loaner car- as a working mom this is a must! More

Purchase new RDX Excellent sales experience during purchase of new RDX, worked with two different sales people Dez Berry who originated the deal taking me out for demo Excellent sales experience during purchase of new RDX, worked with two different sales people Dez Berry who originated the deal taking me out for demo drive of RDX explained features answered all my questions she then set me up with Jared Baier who completed sales process and procured my selected RDX. More

Acura MDX Oil change and service Tony was the service department rep I dealt with, and he was outstanding in keeping me informed on the status of the work being done on the car and th Tony was the service department rep I dealt with, and he was outstanding in keeping me informed on the status of the work being done on the car and the cost. There were no surprises when I picked the car up. Tony was the best service dept rep I've worked with at BH Acura. More

very good we bought our car here new and have been very pleased with the car and the service we recieved. its been in for service and an install a couple times we bought our car here new and have been very pleased with the car and the service we recieved. its been in for service and an install a couple times i really like that we have a loaner each time would buy here again thankyou. More

Acura MDX service Mr. Greg was very polite and professional. He gave me a run down on the list of things that the MDX needs to be done in the near future. He also updat Mr. Greg was very polite and professional. He gave me a run down on the list of things that the MDX needs to be done in the near future. He also updated me as to when the service would be complete while I was waiting ,so I was not left guessing. More

Oil change and tune-up Gregg always does a great job explaining what's needed on my car and filling me in on the cost, then keeping me updated on the process with the mechan Gregg always does a great job explaining what's needed on my car and filling me in on the cost, then keeping me updated on the process with the mechanic. More

Great customer service Had to buy a new tire because of road hazard damage. Got in same day and everything was taken care of quickly and efficiently. Tony was very helpful o Had to buy a new tire because of road hazard damage. Got in same day and everything was taken care of quickly and efficiently. Tony was very helpful once again! More

Very friendly service dept! My car was due for the usual oil & filter change, tire rotation and transmission flush. When I dropped off my car Gregg gave me an estimate of cost. My car was due for the usual oil & filter change, tire rotation and transmission flush. When I dropped off my car Gregg gave me an estimate of cost. About an hour later I received a call from Gregg to explain what the technicians had found and how I wanted them to proceed. They informed me and left decision up to me - no pressure. I love that. I trust the folks at this dealership and will refer friends to them. Also plan to buy my next car from them!!! More

Timely Every time I have used the services at Bob Howard Acura, the service representative is timely in processing me in and out of the dealership. The cost Every time I have used the services at Bob Howard Acura, the service representative is timely in processing me in and out of the dealership. The cost is comparable for a dealership, and I could likely go elsewhere and pay less, but I believe in a quality experience. More