Bob Howard Acura
Oklahoma City, OK
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Service Great place to do service with! Very helpful! Did some price checking and was very helpful! Car was serviced in a timely fashion! Car could have been Great place to do service with! Very helpful! Did some price checking and was very helpful! Car was serviced in a timely fashion! Car could have been a little cleaner. More
Great Experience I think came from Amarillo eight working me into their busy busy schedule on Saturday morning; great experience; fixed my Navvy. Woohoo. Looked into I think came from Amarillo eight working me into their busy busy schedule on Saturday morning; great experience; fixed my Navvy. Woohoo. Looked into one my drivers seat was making Weird noises. More
Oil change I needed an oil change and checkup on my car. They got me in right away and the car was ready in a couple hours.I'm also impressed with the informativ I needed an oil change and checkup on my car. They got me in right away and the car was ready in a couple hours.I'm also impressed with the informative email stating exactly what was done and what is recommended to be done with the car. The price is comparable to what I've paid at previous... More
Quick & courteous service I appreciate the last minute accommodation, needed quick professional attention and that's what I received. I am always satisfied with the service & p I appreciate the last minute accommodation, needed quick professional attention and that's what I received. I am always satisfied with the service & people working there. More
Horrible Sales Experience I visited the dealership with the intention of purchasing a loaner vehicle that I had driven while my car was being serviced. I am active duty Air For I visited the dealership with the intention of purchasing a loaner vehicle that I had driven while my car was being serviced. I am active duty Air Force and had contacted USAA prior to my arrival with a car loan certificate/pre-approved auto loan. The sales manager Scott was completely unwilling to negotiate on the asking price (my friend who accompanied me felt it based on racial reasons, which made sense given that Scott was reluctant to shake my hand upon meeting me). I thought it was disgusting that Scott was willing to walk away from a sale and commission for whatever his chosen reason was, despite me telling him that I planned to pay $10,000 as a down payment. My Acura is 13 years old, and I have had my car serviced at Acura dealerships around the country, as I have moved due to new base assignments. I have never felt so disgusted about being an Acura owner as I was yesterday. Perhaps this is the norm here in OKC, a city that is very homogeneous with little racial/ethnic diversity. Recommend diversity training and diversification of your staff as well. Thank you for taking the time to read this. More
Great service No problems Very friendly Very knowledgeable Always great service This part of survey much too long! What part do you not understand that I was v No problems Very friendly Very knowledgeable Always great service This part of survey much too long! What part do you not understand that I was very satisfied with the service and the service advisor and the tech that worked on my vehicle?! More
Fast and friendly service! Thanks Tyler for helping me get a beautiful first car for my son's 16th Birthday! I'll probably be back in 17 months for son #2! Thanks Tyler for helping me get a beautiful first car for my son's 16th Birthday! I'll probably be back in 17 months for son #2! More
A1 maintenance Service was completed in only an hour, letting me get out quickly an onto the rest of my day. It was a pleasant experience overall Service was completed in only an hour, letting me get out quickly an onto the rest of my day. It was a pleasant experience overall More
Quick service Professional and fast. I was at the dealership only an hour to change a recalled airbag and check out a driver rear view mirror. Gregg was experienc Professional and fast. I was at the dealership only an hour to change a recalled airbag and check out a driver rear view mirror. Gregg was experienced and expedited the whole process. More
Great customer service for routine maintenance. I always feel the service managers are attentive and helpful. The services are performed by Acura specific mechanics, so I trust their expertise more I always feel the service managers are attentive and helpful. The services are performed by Acura specific mechanics, so I trust their expertise more than a standard shop. More