Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Bob Howard Acura

Oklahoma City, OK

Overview
Reviews
Vehicles
4.7
560 Reviews
Call Dealership (405) 753-8770
View Awards

13101 North Kelley Ave

Oklahoma City, OK

73131

Directions

By Type

Showing 560 reviews

September 29, 2023

Friendly service worker, got me in a day early and was willing to work with me on picking up my car. Clear communication and honesty. More

by Paul A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern
Report | Print
Oct 03, 2023 -

Bob Howard Acura responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

Helpful
September 25, 2023

Great job done. Respectful and values customer needs. Always available to help and keeps your car clean before giving it back. More

by Acura TLX S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Rowe-Hawk
Report | Print
Sep 26, 2023 -

Bob Howard Acura responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

Helpful
September 23, 2023

Need better customer waiting area for service dept. Waiting area has minimal amenities and bare bones decor - Acura presents itself as a luxury brand but waiting room far from it More

by golf4us2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Report | Print
Oct 11, 2023 -

Bob Howard Acura responded

Thank you for bringing this to my attention. I'd like to speak with you regarding our customer waiting area. I would like an opportunity to fix this and to earn your business, please contact me at (405) 753-8751. I look forward to speaking with you. Ray Wood General Manager Bob Howard Acura (405) 753-8751 wwood@BobHowardAuto.com

Helpful
September 20, 2023

Great service. Cain was amazing. He kept us informed and gave great advice. Thank you for you assistance. More

by C Seikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain southern
Report | Print
Sep 22, 2023 -

Bob Howard Acura responded

Thank you for your kind words about Cain! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

Helpful
September 15, 2023

The worst experience I have ever had with a service department. I was lied to and pressured into a service that was unnecessary and expensive. The manager Kurt was rude and unprofessional and dismissiv More

by Sqksgrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kurt
Report | Print
Helpful
September 15, 2023

Very good, excellent service, The person was very friendly and professional. they were also very responsible More

by Mrodriguez1682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name, but she was a very professional woman.
Report | Print
Sep 19, 2023 -

Bob Howard Acura responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

Sep 20, 2023 -

Mrodriguez1682 responded

Yes

Sep 20, 2023 -

Mrodriguez1682 responded

Good

Helpful
September 11, 2023

I have been very pleased with my dealings with Bob Howard Acura. I’m sorry I can’t remember my salesman’s name but he was very patient and spent most of the day with me. I had my 90 day service appointment More

by Glenda.holden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember their names.
Report | Print
Sep 27, 2023 -

Bob Howard Acura responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

Helpful
September 09, 2023

They are helpful and friendly and willing to help save you money on parts and service More

by tracie.hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Report | Print
Sep 14, 2023 -

Bob Howard Acura responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

Helpful
September 05, 2023

Emma did an excellent job of communicating with me and explaining what was going on with my RLX. Fantastic job on customer service Emma !!! More

by nancyholcomb0607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Report | Print
Sep 07, 2023 -

Bob Howard Acura responded

We are thrilled that Emma provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
September 05, 2023

The service department and personnel have always been so friendly and attentive to my vehicle needs. I have never been disappointed with any of the services that have been done. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah and Emma
Report | Print
Sep 07, 2023 -

Bob Howard Acura responded

Thank you for the Five-Star review and for choosing Bob Howard Acura. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

Helpful
1
...
8
9
10
...
56