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Bob Howard Buick GMC

Oklahoma City, OK

4.6
435 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 435 reviews

July 30, 2025

The service department was very helpful and quick. Service manager Chad was also very helpful, and they did what they said they would do. More

by Tbmarshall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 31, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that our service department was helpful and quick in attending to your needs. It's great to know that Chad made a positive impact during your visit. We appreciate your kind words and hope to see you again soon at Bob Howard Buick GMC! -The Bob Howard Buick GMC Team

July 30, 2025

Great experience. Car still has some issues, but overall everything is good. Still plan to use the dealership for more work later. More

by mrkkint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 31, 2025 -

Bob Howard Buick GMC responded

Thank you for your feedback! We're glad to hear you had a great experience with us at Bob Howard Buick GMC. We appreciate your understanding regarding the car issues and are here to help with any future needs. If you have any specific concerns, please feel free to reach out. We look forward to assisting you again! -The Bob Howard Buick GMC Team

July 30, 2025

I HAVE BEEN WITH THIS DEALERSHIP FOR MANY YEARS. I HAVE NOTHING BUT POSTIVES WORDS TO SAY. MY SERVICE HAS BEEN EXCELLENT. SO YOU HAVE 5 STARS FROM ME. PEGGY, does an excellent job, the service is More

by lmoham1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy and her other workers. They are so caring.
Jul 30, 2025 -

lmoham1942 responded

Bob Howard has been my dealership for A number of years. We have enjoyed each Vehicle that we have purchased. The service has been excellent!. They have always done excellent work. I have never Had a complaint. My service person has always been very professional. Louvenia Moham, customer

July 26, 2025

They where very professional and very polite they let me know if I had a problem and that was great I will always support Bob Howard Buick GMC STAY JUST THE WAY YOU ARE 👍 More

by lenolahouston03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marsha, Digital AirStrike
Jul 26, 2025 -

Bob Howard Buick GMC responded

Thank you so much for your kind words, Lenola! We’re thrilled to hear that our team’s professionalism and politeness made such a great impression. Feedback like yours inspires us to keep doing exactly what we do best at Bob Howard Buick GMC. We truly appreciate your loyalty and look forward to seeing you again soon—just the way we are! 👍 -The Bob Howard Buick GMC Team

July 26, 2025

I waited 2 hours for an oil change. They left oily finger prints in my car. I was sent a coupon for a 39.95 oil change, when the service was over he said he didn’t notice it didn’t appl More

by Blackjackjulz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Jul 30, 2025 -

Bob Howard Buick GMC responded

We apologize for any oily fingerprints left in your car, we will try to do better next time. We aren't sure as to what coupon you used as we have several different runs running at all times, but we will gladly do a tire rotation on your next oil change. Thank you for the feedback. We will use this as a coaching opportunity and work on improving. Regards, Bobby Lubbers blubbers@group1auto.com

July 25, 2025

Bob Howard was a great experience from beginning to end. From sales to financing everyone was professional and kind. They bent over backwards to help up with our needs. We were very happy when we left. More

by Happy buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jul 25, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We are thrilled to hear that your experience at Bob Howard Buick GMC was great from start to finish. It's our goal to provide professional and kind service, and we're glad our team could meet your needs. We truly appreciate your recommendation to friends and family and look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

July 25, 2025

The process was quick and easy! Marcus was a great salesman and I would definitely recommend him. More

by trinityblevins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
Jul 26, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Trinity! We're thrilled to hear that you found the process quick and easy and that Marcus provided great service. Your recommendation means a lot to us at Bob Howard Buick GMC. We look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

July 23, 2025

I use the service department. Mark checked me in and told me time when a technician may look at my vehicle, and when I could expect to hear from him. They got it in when he said a More

by rubenwms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jul 23, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Ruben! We're thrilled to hear about your positive experience with our service department at Bob Howard Buick GMC. It's great to know that Mark provided you with timely updates and kept you informed during the process. We appreciate your kind words and look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

July 23, 2025

My salesman,Mr. Bob Lott, did a great job putting the deal together. I enjoyed talking to him over multiple days. More

by G Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone in internet department
Jul 23, 2025 -

Bob Howard Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Mr. Bob Lott provided you with a great experience while helping you with your deal. At Bob Howard Buick GMC, we value building relationships with our customers, and it's wonderful to know you enjoyed your conversations. We look forward to seeing you again! -The Bob Howard Buick GMC Team

July 22, 2025

Service was fair, prompt and Peggy as my advisor was very helpful in addressing my situation. More

by justindlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Jul 22, 2025 -

Bob Howard Buick GMC responded

Thank you for your feedback! We're glad to hear that you found our service fair and prompt, and that Peggy was helpful in addressing your situation. At Bob Howard Buick GMC, we strive to provide the best experience for our customers. We appreciate your support and hope to see you again soon! -The Bob Howard Buick GMC Team

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