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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
187 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 187 reviews

April 21, 2024

Jared was a helpful salesman. Assisted me in getting everything out of my old truck and moved in my new truck. More

by Adammendoza19777
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jared Tietz , Digital AirStrike
Report | Print
Apr 23, 2024 -

Bob Howard Buick GMC responded

Congratulations on your new truck! We're thrilled that Jared provided you with a helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
April 20, 2024

Roy was great and very helpful! Transaction went smoothly! He was very helpful and good at what he does. More

by Jordansowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, Digital AirStrike
Report | Print
Apr 23, 2024 -

Bob Howard Buick GMC responded

Congratulations on your new vehicle! We're thrilled that Roy provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

Helpful
April 09, 2024

Really like the service department. They all do a great job servicing my car. They always go out of their way to provide fantastic customer service. More

by jeannie-s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dear
Report | Print
Apr 11, 2024 -

Bob Howard Buick GMC responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 07, 2024

Great people, great service. . However, I had absolutely NO idea I was being charged to rotate my tires. I think I deserve a refund for that because I would not have gotten it d More

by Lynda Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Apr 12, 2024 -

Bob Howard Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 12, 2024 -

Lynda Roberts responded

All has been worked out now and taken care of for me…. Thank you!

Helpful
April 03, 2024

Great customer service and communication from the get go. Was a pleasure to get in and out. More

by isiehndel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samson, Mark, Digital AirStrike
Report | Print
Apr 05, 2024 -

Bob Howard Buick GMC responded

We are very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and we're thrilled to know that you are satisfied with our services. We look forward to working with you again! -The Bob Howard Buick GMC Team

Helpful
April 02, 2024

Roy C was great. He communicated directly and was a great help. No issues. Thanks. More

by mcconrad1@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy C
Report | Print
Apr 04, 2024 -

Bob Howard Buick GMC responded

It's fantastic to hear that you had a great experience and that Roy provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 28, 2024

Greeted quickly David Hoffman was very nice explaining everything i needed. Stayed in touch alone the process. Texted me just so i new what was going it was very nice experience. More

by Proudowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman
Report | Print
Mar 29, 2024 -

Bob Howard Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Bob Howard Buick GMC's Service Department. -The Bob Howard Buick GMC Team

Helpful
March 27, 2024

Excellent service. Persomal care was given to the customer. Everyone was very nice and helpful. More

by juliaann05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Mar 29, 2024 -

Bob Howard Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 22, 2024

Best experience ever! This is my 3rd car from them and by far my favorite dealership. More

by Shelah81farley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky, Digital AirStrike
Report | Print
Mar 25, 2024 -

Bob Howard Buick GMC responded

Shelah, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! -The Bob Howard Buick GMC Team

Mar 26, 2024 -

Bob Howard Buick GMC responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 21, 2024

No one likes dealing with car repairs but BH GMC makes it worth dealing with. Accommodating, attentive and communicative. Thank you for phone calls, updates and a great service team! More

by DonnaS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Chad, Bobby and all the techs, Digital AirStrike
Report | Print
Mar 22, 2024 -

Bob Howard Buick GMC responded

Hi Donna, and thanks for your kind words! We appreciate our team here at Bob Howard Buick GMC and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! -The Bob Howard Buick GMC Team

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