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Bob Howard Buick GMC

Oklahoma City, OK

4.6
472 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 472 reviews

September 16, 2025

The service process was easy, quick, and professional. My advisor was very professional and courteous. More

by henryhasenbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman, Digital AirStrike
September 14, 2025

Yesterday I went to BH to get oil change and another service. Good service for oil change at Oklahoma City. David Hoffman did a wonderful service! I will go there again More

by Tianfei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman, Digital AirStrike
Sep 15, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Tianfei! We're thrilled to hear that you had a great experience with your oil change and service at Bob Howard Buick GMC. David will be glad to know he made a positive impact. We look forward to seeing you again soon! -The Bob Howard Buick GMC Team

September 11, 2025

Very pleased with finance and our salesman quick in and out great service have bought 5 vehicles and will continue to give our business Great people- thanks Brad, Noah and the Bob Howard Team, Gary and M More

by merlgirl306
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad , Noah, , Digital AirStrike
Sep 12, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Gary and Marla! We are thrilled to hear that you had a great experience with our finance team and salesman. It's always a pleasure to serve returning customers like yourselves at Bob Howard Buick GMC. We appreciate your continued business and look forward to assisting you with your future vehicle needs. Safe travels in your new cars! -The Bob Howard Buick GMC Team

September 10, 2025

gave 1 becuase cant give 0 make a appointment to get oil changed at 2pm when i get there i get told it will 2hrs befor they get me in becuase they had walkins that they where going to do first More

by kjswiger2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaden and Service Managers, Digital AirStrike
September 09, 2025

Very poor and unprofessional services. Brant was the sale agent I was working with, I bought a Lexus 2017 RX 350, he never mentioned that it has just 1 key; after completing payment he han More

by Bil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
BRANT, Digital AirStrike
Sep 11, 2025 -

Bob Howard Buick GMC responded

We are very sorry to hear about your experience and the frustration you’ve described. The issues you’ve outlined regarding communication, the vehicle key, and the title process are not reflective of the level of service we strive to provide. We sincerely apologize for the way this was handled and for the inconvenience caused. We would like the opportunity to make this right. Please reach out to us directly at 405-936-8800 so we can review your situation in detail, resolve the concerns with your vehicle key and title, and restore your confidence in our dealership. Your feedback is important, and we will also use it to address internal training with our team to ensure situations like this are avoided in the future. Thank you for bringing this to our attention. Mason Myers General Sales Manager masonmyers@Group1Auto.com

September 08, 2025

David Hoffman in service is the man. He takes great care of me and my truck every time I’m in there. Hard worker. More

by Matt R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman
Sep 09, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Matt! We're glad to hear that David in our service department is providing you with excellent care for your truck. We appreciate your kind words and look forward to seeing you again at Bob Howard Buick GMC for your future service needs! -The Bob Howard Buick GMC Team

September 07, 2025

Great dealership. They had the nicest and most polite workers and were not too aggressive with the search for our new vehicle. They allowed us to take our time & ultim More

by Logan Russell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, Digital AirStrike
Sep 08, 2025 -

Bob Howard Buick GMC responded

Thank you so much for your kind words, Logan! We're delighted to hear that you had a positive experience at Bob Howard Buick GMC. Our team strives to provide a friendly and relaxed environment for our customers, and we're glad you found the perfect vehicle. We appreciate your feedback and hope to see you again soon! -The Bob Howard Buick GMC Team

September 06, 2025

Clean, friendly, thorough, professional. I have used this dealership for many years and have always found it to be exceptional. While it may be true that dealership service is more expensive More

by mbecannen50
Recommend Dealer
Yes
Employees Worked With
Everyone I have dealt with
Sep 16, 2025 -

Bob Howard Buick GMC responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Howard Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2025

Very professional staff. They worked very hard to meet our needs medically and financially. Made us feel very welcome and very friendly staff. More

by Nadinekavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Schultz and Haney
Sep 03, 2025 -

Bob Howard Buick GMC responded

Thank you for your kind words, Nadine! We at Bob Howard Buick GMC truly appreciate your positive feedback about our professional and friendly staff. It's our goal to meet the needs of our customers, both medically and financially. We look forward to welcoming you back on your next visit! -The Bob Howard Buick GMC Team

September 03, 2025

I have been getting my truck serviced for 9 years and they have treated me great one of the best service departments I have attended and great service advisors !!! More

by Mr costumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman , Digital AirStrike
Sep 03, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 9 years at Bob Howard Buick GMC. It’s fantastic to hear that you’ve had great experiences with our service department and service advisors. We look forward to continuing to provide you with excellent service in the future! -The Bob Howard Buick GMC Team

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