Bob Howard Buick GMC

The service department was absolutely outstanding! They took care of my routine maintenance quick and made my experience very easy! They took care of my routine maintenance quick and made my experience very easy! More

I have bought A few cars. This experience has been the best by far! Alex. Thank you! This experience has been the best by far! Alex. Thank you! More

Always prompt, always polite and professional, except the person taking the money.shes not rude, but she's curt. She's aloof, not friendly. It wouldn't hurt to say please and thank you. person taking the money.shes not rude, but she's curt. She's aloof, not friendly. It wouldn't hurt to say please and thank you. More

I called service about getting my GMC in for servicing. I explained it was loosing oil and I was told it can be put on a machine and evaluated, just bring it in early in the morning. I brought it in and w I explained it was loosing oil and I was told it can be put on a machine and evaluated, just bring it in early in the morning. I brought it in and was told there was no such test and the can change the oil then check it at 2000 miles then evaluate it. So David was great explaining everything and I left the truck to be serviced. I was pleasantly suprized that it was done so soon and I picked it up. David is great and takes care of his customers. I got home and checked the oil it was full. I checked the engine air filter and found one of the housing screws wasn't screwed down at all the I took the filter out and found a new air filter but leaves and dirt in the housing. Attention to detail was lacking. So I checked the cabin air filter and found the glove box door shock was not attached. It open and closed ok again lack of attention to detail. I do check things after I pay someone to complete it. This is why I rated it a 3. The job was done in a timely manner but it could have been done better. I haven't decided if I'll use Bob Howard again or not. I noticed on the invoice that my 2500 HD 6.6L pickup wash serviced as a GMC Sierra 1500. Nice work! More

I took my vehicle Bach to Bob Howard because you stripped the oil pan plug. Spent a lot of unnecessary time explaining this to the tech who didn’t trust it to be the case. I appreciate your dealership. I the oil pan plug. Spent a lot of unnecessary time explaining this to the tech who didn’t trust it to be the case. I appreciate your dealership. I didn’t appreciate that. More

I took my vehicle in for service with an expectation of being completed in one week. One week turned into three. I was told on three occasions that it would be done at certain times and never received an u being completed in one week. One week turned into three. I was told on three occasions that it would be done at certain times and never received an update letting me know that it would not be ready. Phone calls to my service advisor were not returned as promised. I had to call and ask for this survey to be sent to me one week after I received my vehicle back. My vehicle came back dirty with trash in the bed, inside windshield extremely smudged and the hood release cable was disconnected. Not all of the issues I brought it in with were corrected. This dealership obviously doesn’t care about customer service. More

They gave us a really good deal on a recent purchase. Would do business with them again. Would do business with them again. More

Great service. The service technician was informative and courteous. I would recommend Bob Howard GMC very highly. The service technician was informative and courteous. I would recommend Bob Howard GMC very highly. More

Great customer service and attention to detail. My service writer pays attention to every detail and concern on my visits. My service writer pays attention to every detail and concern on my visits. More

Excellent customer service from schedul8ng appointment to picking it up. David was a wonderful technician. Will definitely go back. to picking it up. David was a wonderful technician. Will definitely go back. More