Bob Howard Buick GMC

I had a $29. 99 oil change coupon for my 2005 GMC Yukon, which covers up to 6 quarts of oil. However, my final bill came to $47.79. When I asked why, the service r 99 oil change coupon for my 2005 GMC Yukon, which covers up to 6 quarts of oil. However, my final bill came to $47.79. When I asked why, the service representative told me it was because my Yukon has a V8 engine and requires 8 quarts of oil. After returning home, I checked and confirmed that my Yukon only needs 6 quarts of oil. This was very frustrating. It seems that Bob Howard GMC was not honest — either the service person misled me or didn’t have enough knowledge to properly assist a customer. I am very unhappy with this experience and do not recommend buying a vehicle from them or getting service done there. More

Mark Reames, my service advisor, did an outstanding job, very fast and attentive, communicated very well very fast and attentive, communicated very well More

They did a good job on the repair, just the price was ridiculous! The part was listed everywhere online for $330 but they charged $650 for it. Asked them what the difference was and they said it was prob ridiculous! The part was listed everywhere online for $330 but they charged $650 for it. Asked them what the difference was and they said it was probably a wholesale place. So I guess every single place that sells the part online is a wholesaler, and an actual GMC dealership gets charged double the price?? If you’re not needed a repair that day, I would take your vehicle somewhere else and spend half the money on the same repair. More

Excellent customer service and the place was we'll kept clean and even the bathroom was cleaned. clean and even the bathroom was cleaned. More

The service rep was efficient and attentive;, making clients at ease and confident in the dealership. clients at ease and confident in the dealership. More

Very impressed with our salesman, Blake. He went above and beyond to ensure we had a great customer experience including coming in on his day off to close the deal. The manger and finance t He went above and beyond to ensure we had a great customer experience including coming in on his day off to close the deal. The manger and finance team were also very friendly. I would definitely shop here again. More

Mark is great and easy to work with. Every time my vehicle needs service I reach out, he quickly responds, always gets me in on the day that works for me and always has my car back to me Every time my vehicle needs service I reach out, he quickly responds, always gets me in on the day that works for me and always has my car back to me in a timely manner. More

This is our second time purchasing from the BH team, great to work with! And gives fair trade in value. great to work with! And gives fair trade in value. More

I had a free oil change. I had an appointment. I arrived early and the wait was not long. Got the free oil change and pleased to be on my way. I had an appointment. I arrived early and the wait was not long. Got the free oil change and pleased to be on my way. More

They work hard for me every time I come in. It keeps me coming back. It keeps me coming back. More