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Bob Howard Buick GMC

Oklahoma City, OK

4.6
494 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 494 reviews

September 23, 2025

Damon our car sells man was great seemed to actually care for us. Finance was a pain in the butt. Had to fight and argue to magically get the interest rate down 2 whole points. Had no clue how that happens w More

by Jacobwilson1113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JUST DAMON MAYES, Digital AirStrike
Sep 25, 2025 -

Bob Howard Buick GMC responded

Thank you for sharing your feedback. We’re glad to hear that Damon took great care of you and made the sales experience a positive one. We’re sorry to hear that the finance process was frustrating and left you with concerns about how the rates were handled. Transparency and fairness are very important to us, and we’ll be reviewing your experience with our finance team to ensure improvements are made. We appreciate your business and your honesty—it helps us get better. Mason Myers General Sales Manager masonmyers@Group1Auto.com

September 18, 2025

Excellent service. David is an exceptional service man. I didn’t have to wait and he took care of getting me home and back without any hitches. More

by Helen Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 18, 2025 -

Bob Howard Buick GMC responded

Thank you, Helen, for your wonderful review! We’re thrilled to hear about your excellent experience at Bob Howard Buick GMC, especially with David's exceptional service. It's great to know that we could assist you without any hitches. We truly appreciate your feedback and look forward to serving you again soon! -The Bob Howard Buick GMC Team

September 17, 2025

One of the best car buying experience I ever had. It was fast, simple, and no stress. Mike was a great and knowledgeable sales professional. More

by Sgorman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Sep 18, 2025 -

Bob Howard Buick GMC responded

Thank you for your review! We're happy to hear you had one of the best car buying experiences at Bob Howard Buick GMC. It's great to know that Mike was able to provide you with fast, simple, and stress-free service. We appreciate your feedback and look forward to serving you again. -The Bob Howard Buick GMC Team

September 16, 2025

The service process was easy, quick, and professional. My advisor was very professional and courteous. More

by henryhasenbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman, Digital AirStrike
Sep 17, 2025 -

Bob Howard Buick GMC responded

Thank you for your review, Henry! We're happy to hear that your service experience at Bob Howard Buick GMC was easy, quick, and professional. Our team prides itself on providing courteous service, and it's great to know they met your expectations. We look forward to assisting you again. -The Bob Howard Buick GMC Team

September 14, 2025

Yesterday I went to BH to get oil change and another service. Good service for oil change at Oklahoma City. David Hoffman did a wonderful service! I will go there again More

by Tianfei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman, Digital AirStrike
Sep 15, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Tianfei! We're thrilled to hear that you had a great experience with your oil change and service at Bob Howard Buick GMC. David will be glad to know he made a positive impact. We look forward to seeing you again soon! -The Bob Howard Buick GMC Team

September 11, 2025

Very pleased with finance and our salesman quick in and out great service have bought 5 vehicles and will continue to give our business Great people- thanks Brad, Noah and the Bob Howard Team, Gary and M More

by merlgirl306
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad , Noah, , Digital AirStrike
Sep 12, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Gary and Marla! We are thrilled to hear that you had a great experience with our finance team and salesman. It's always a pleasure to serve returning customers like yourselves at Bob Howard Buick GMC. We appreciate your continued business and look forward to assisting you with your future vehicle needs. Safe travels in your new cars! -The Bob Howard Buick GMC Team

September 10, 2025

gave 1 becuase cant give 0 make a appointment to get oil changed at 2pm when i get there i get told it will 2hrs befor they get me in becuase they had walkins that they where going to do first More

by kjswiger2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaden and Service Managers, Digital AirStrike
Sep 17, 2025 -

Bob Howard Buick GMC responded

Hi Kevin, thank you for taking the time to share your feedback. We truly value every customer and do our best to honor all scheduled appointments fairly. While we understand it can be frustrating to wait, we make sure each guest receives the same level of attention and care during the time with us. We’re sorry if you’re experience didn’t meet your expectations. Regards, Stephen Cannon Service Director  scannon@group1auto.com

September 09, 2025

Very poor and unprofessional services. Brant was the sale agent I was working with, I bought a Lexus 2017 RX 350, he never mentioned that it has just 1 key; after completing payment he han More

by Bil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
BRANT, Digital AirStrike
Sep 11, 2025 -

Bob Howard Buick GMC responded

We are very sorry to hear about your experience and the frustration you’ve described. The issues you’ve outlined regarding communication, the vehicle key, and the title process are not reflective of the level of service we strive to provide. We sincerely apologize for the way this was handled and for the inconvenience caused. We would like the opportunity to make this right. Please reach out to us directly at 405-936-8800 so we can review your situation in detail, resolve the concerns with your vehicle key and title, and restore your confidence in our dealership. Your feedback is important, and we will also use it to address internal training with our team to ensure situations like this are avoided in the future. Thank you for bringing this to our attention. Mason Myers General Sales Manager masonmyers@Group1Auto.com

September 08, 2025

David Hoffman in service is the man. He takes great care of me and my truck every time I’m in there. Hard worker. More

by Matt R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman
Sep 09, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Matt! We're glad to hear that David in our service department is providing you with excellent care for your truck. We appreciate your kind words and look forward to seeing you again at Bob Howard Buick GMC for your future service needs! -The Bob Howard Buick GMC Team

September 07, 2025

Great dealership. They had the nicest and most polite workers and were not too aggressive with the search for our new vehicle. They allowed us to take our time & ultim More

by Logan Russell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, Digital AirStrike
Sep 08, 2025 -

Bob Howard Buick GMC responded

Thank you so much for your kind words, Logan! We're delighted to hear that you had a positive experience at Bob Howard Buick GMC. Our team strives to provide a friendly and relaxed environment for our customers, and we're glad you found the perfect vehicle. We appreciate your feedback and hope to see you again soon! -The Bob Howard Buick GMC Team