Bob Howard Chrysler Dodge Jeep
Oklahoma City, OK
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Service dept took 7 full days to replace a Ram thermostat and housing problem. Literally 2 bolts and a hose clamp. $441.88 “labor” and over $160 parts charge ( yes they really cost about $80. This sort of th and housing problem. Literally 2 bolts and a hose clamp. $441.88 “labor” and over $160 parts charge ( yes they really cost about $80. This sort of thievery keeps folks away and more than earns this bad review. The service manager was the only sorta bright point. He tried to repair bad relationships caused by a fired service tech scheduling. But would not budge on the horrendous price. More
The whole experience was easy, quick and painless. I appreciate Jordan and everyone in the service department for getting my Jeep in and out quickly. I appreciate Jordan and everyone in the service department for getting my Jeep in and out quickly. More
Excellent service. Quick, thorough, and reasonable. Staff were attentive on drop off and pickup. They kept us informed as to their progress throughout the day. No unnec Quick, thorough, and reasonable. Staff were attentive on drop off and pickup. They kept us informed as to their progress throughout the day. No unnecessary upsells. Just good service. More
I could not be happier with the service I got today. I went in for an oil change but we also talked about how far in advance to book recall work to make things easier in the future. Christopher Tannyhil I went in for an oil change but we also talked about how far in advance to book recall work to make things easier in the future. Christopher Tannyhill was professional, friendly and extremely helpful. More
The waiting room tv"s were turned off on a Saturday morning. The service was completed, yet the tech did not balance all 4 tire pressures after replacing the tire sensor and left each tire with a diff morning. The service was completed, yet the tech did not balance all 4 tire pressures after replacing the tire sensor and left each tire with a different pressure. More
Everybody was amazing. There was zero pressure and after I explained what we wanted and the money I was willing to spend they did not try to hassle me. It is by far the smo There was zero pressure and after I explained what we wanted and the money I was willing to spend they did not try to hassle me. It is by far the smoothest purchase I’ve ever made at a dealership. More
