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Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

4.5
634 Reviews

13250 North Broadway Ext

Oklahoma City, OK

73114

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Showing 634 reviews

February 13, 2026

Everyone was very helpful, answered all my questions and most importantly was very prompt in getting things done. More

by Mrmrswynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
February 11, 2026

purchased 2 vehicles and will not purchase another based on BH’s horrible customer service! More

by eric.voskuhl
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Director of Service and Assistant Service Manager
February 11, 2026

Incompetent, received text saying finished, it wasn't. Was finished Friday 6th, I wasn't notified, we called on 11th for progress report just to be told it was finished. I showed to pick it upshe says it More

by jstap72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Myneisha shin, excellent
February 10, 2026

Great buying experience with the Jeep dealership. Hayden Marchant was very pleasant to work with from start to finish in new car sales. Financing was quick and effortless. Highly recommend. More

by Vla3322
Recommend Dealer
Yes
Employees Worked With
Hayden Marchant, sales
Feb 13, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we're happy to hear you had such a positive experience with Hayden. We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2026

Service personnel did not know about passenger seat belt alert in HD pickups not available. More

by tj.steichen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
Feb 13, 2026 -

Bob Howard Chrysler Dodge Jeep responded

We apologize for not having the information you needed at the time of your visit. I would really appreciate the chance to speak with you directly so I can better understand your experience and learn how we can improve. Please reach out to me at your convenience so I can make this right. Thanks,  Terry Williamson  405-302-5705 General Manager

February 03, 2026

The service was great and fast. Service counselor was very helpful and friendly. Staff was friendly. More

by ddttkt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 06, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2026

Bob Howard service team were friendly and professional. They took great care of my vehicle and got me back on the road in the smallest amount of time. I'll be returning for my future automotive needs More

by sussiharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 25, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 16, 2026

Transaction was smooth. However I drove 3 hours from out of town, and vehicle had some undisclosed damage to the roof, appears to be hail. Tried to work with them to fix v More

by Top
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James
Jan 20, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Aaron, we’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We take concerns about vehicle condition and representation very seriously. The vehicle was thoroughly inspected prior to delivery, and no issues were identified at that time. When the concern was brought to our attention several days later, we reviewed the situation but were unable to confirm that the issue existed at the time of sale. That said, we are always open to discussing concerns and working toward a resolution when possible. We would welcome the opportunity to speak with you directly. Please feel free to contact me at 405-302-5705 so we can review this together. — Terry Williamson, General Manager

Jan 20, 2026 -

Top responded

Thanks, Terry. I called you, left a voicemail, and emailed, all yesterday.

January 08, 2026

Jordan and his team are great. I didn’t have an appointment and they said it would another 6 weeks before they could get me in. The next day Jordan said bring it up to the dealersh More

by soldier7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 09, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here and Jordan at Bob Howard Chrysler Jeep Dodge Ram! Thanks again for the recommendation, and have an amazing day!

January 07, 2026

The service here was great. The wait was exactly what they said and they communicated well with me from start to finish by text. More

by Keeshavbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 08, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chrysler Jeep Dodge Ram! If you have any further questions, please don't hesitate to reach out!

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