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Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
628 Reviews
Call Dealership (405) 749-1111

13250 North Broadway Ext

Oklahoma City, OK

73114

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Showing 628 reviews

January 23, 2026

Bob Howard service team were friendly and professional. They took great care of my vehicle and got me back on the road in the smallest amount of time. I'll be returning for my future automotive needs More

by sussiharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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January 16, 2026

Transaction was smooth. However I drove 3 hours from out of town, and vehicle had some undisclosed damage to the roof, appears to be hail. Tried to work with them to fix v More

by Top
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James
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Jan 20, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Aaron, we’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We take concerns about vehicle condition and representation very seriously. The vehicle was thoroughly inspected prior to delivery, and no issues were identified at that time. When the concern was brought to our attention several days later, we reviewed the situation but were unable to confirm that the issue existed at the time of sale. That said, we are always open to discussing concerns and working toward a resolution when possible. We would welcome the opportunity to speak with you directly. Please feel free to contact me at 405-302-5705 so we can review this together. — Terry Williamson, General Manager

Jan 20, 2026 -

Top responded

Thanks, Terry. I called you, left a voicemail, and emailed, all yesterday.

January 08, 2026

Jordan and his team are great. I didn’t have an appointment and they said it would another 6 weeks before they could get me in. The next day Jordan said bring it up to the dealersh More

by soldier7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jan 09, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here and Jordan at Bob Howard Chrysler Jeep Dodge Ram! Thanks again for the recommendation, and have an amazing day!

January 07, 2026

I like that a video was sent, with photographic evidence of the defect. Everybody at the Jeep dealership, which all BH maintenance is done, was pleasant and efficient. More

by Kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts cashier @ Jeep
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Jan 09, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 07, 2026

The service here was great. The wait was exactly what they said and they communicated well with me from start to finish by text. More

by Keeshavbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 08, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Chrysler Jeep Dodge Ram! If you have any further questions, please don't hesitate to reach out!

January 04, 2026

They listened to my requests and executed perfectly. The service department followed up to insure everything was done to my satisfaction. More

by tj.steichen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Jan 07, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2026

Great employees, they go over and above to find the right vehicle for you, no matter where its located! More

by Christina312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Harris
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Jan 06, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

December 30, 2025

Scheduled recall appointment but on arrival was told they could not do the work and would have to leave car over 3 days.i complained and finally they agreed to do the work that day it was scheduled, and More

by Rcfloyd
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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December 27, 2025

Josh, the guy that was trying to help me today was great. As far as the dealership goes I am done. Everytime I go to BH CDJ, it’s always something. I never have a good experience with this place. Today was m More

by KendraAnn Newman
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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Dec 30, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for the feedback. We’re glad Josh took great care of you and truly appreciate you recognizing his efforts. We’re sorry to hear the rest of your experience didn’t meet expectations—that’s not what we want for any customer. Please give me a call at 405-302-5705. I would like to hear more about your experience so that I might be able to make up for it and hopefully fix it moving forward. Thanks, Terry Williamson General Manager - Bob Howard Chrysler Jeep Dodge Ram twilliamson@Group1Auto.com

December 23, 2025

Maintenance applied to my vehicle without any problems. Good service from the service manager. I would return for service again in 6 months. The waiting area was nice with WIFI More

by rob.lambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat Davis
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Dec 25, 2025 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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