Back

Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

4.4
712 Reviews

13250 North Broadway Ext

Oklahoma City, OK

73114

Directions

By Type

Showing 712 reviews

November 01, 2026

I came in for routine maintenance. It was very easy to book online, they got me right in, the waiting area was clean and comfortable, and the service was completed 15 minutes sooner th More

by jrhrdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine
Nov 02, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we're happy to hear you had such a positive experience with Blaine and our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2026

Non responsive. Poor communication. Did not keep me posted or updated when they received my car or when they began work More

by Spg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never dealt with any one person…kept being passed around
Nov 02, 2026 -

Bob Howard Chrysler Dodge Jeep responded

We sincerely apologize for the frustration and inconvenience you experienced during your recent service visit. Providing timely updates and clear communication throughout the repair process is something we strive for, and it is disappointing to learn that we did not meet those expectations in your case. We understand how important it is to be kept informed about the status of your vehicle, and we regret that you felt passed between multiple team members without receiving the communication and support you deserved. We would appreciate the opportunity to learn more about your experience and see what we can do to make things right. Since your review was submitted anonymously, we are unable to identify your visit. Please feel free to contact me directly at 405-302-5805 or by email at jrichardson1@group1auto.com at your convenience. Thank you for bringing this matter to our attention. We value your feedback and hope to have the opportunity to restore your confidence in our dealership. Justin Richardson Service Director Bob Howard Chrysler Jeep Dodge Ram 405-775-9576 jrichardson1@Group1Auto.com

October 27, 2026

I had a service call that they took care of and they were very prompt and even gave me a ride back to my house and back to the shop. Everyone was super friendly and helpful. I will definitely use them in the More

by Bosshogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine and service crew
Nov 02, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2026

Chris Tanneyhill in the service department is top notch. Always professional and always courteous. Always willing to help me get my truck fixed within my timeframe. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Tanneyhill
Oct 28, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 20, 2026

Worked with me to get my truck in and was completed before estimated. I will take my truck back for regular maintenance. More

by Avgjoe13usa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagan Proctor
Oct 21, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2026

The service department was very helpful. I didn’t know where to park.. I ended up parking in the wrong area, and they actually went out in the pouring down rain and got the vehicle and broug More

by Jfuller56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his/their names
Oct 21, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2026

They got me in right away and checked issue, everything was all clear and they got me out quickly with no trying to add a bunch of extra stuff. More

by avmcstub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Oct 16, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, thank you for your kind words! We're thrilled to hear that you had a quick and straightforward experience with us. Our team strives to provide professionalism and transparency, ensuring you receive only the services you need. We appreciate your trust in us and look forward to serving you again!

October 13, 2026

Very good about keeping me updated on the progress of my service and any delays. Waiting room is clean and comfortable. More

by Kgrant2679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine
Oct 16, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2026

Blaine Novak was very accommodating and helpful. He communicated with me very well and my vehicle was ready when promised. More

by TGauthier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blaine Novak
Oct 11, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're happy you found Blaine to be so supportive during your experience here at Bob Howard Chrysler Jeep Dodge Ram. We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2026

The shop service is poor. Overheating solution was a new battery. Incompetence comes to mind. They figured replacing the perfectly good part for full price the. Having my wif More

by jason.goss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blaine
Oct 11, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Jason, I’m very sorry to hear about your recent service experience with us. I understand how frustrating it is to bring your vehicle in for a concern and leave feeling that the issue was not properly resolved, especially after being without the vehicle for an extended period. I’d appreciate the opportunity to speak with you directly, better understand what happened, and discuss how we may be able to reach a resolution. Please feel free to contact me directly by phone at 405-302-5805 or by email at jrichardson1@group1auto.com. Thank you for bringing this to my attention. I hope we have the opportunity to make this right. Justin Richardson Service Director

1
...