Bob Howard Chrysler Dodge Jeep

A very good honor system. They had a special for an oil and service change. I made a the appointment via email and just showed that upon arrival and Chris checked me in with They had a special for an oil and service change. I made a the appointment via email and just showed that upon arrival and Chris checked me in with just a couple of questions. He gave me an estimated time (which was greatly appreciated at being less) and it was off to service. Chris called me when it was ready and I noticed immediately that it had been washed. Don't know if that was normal, but very impressive! More

The service is typically prompt and efficient. I waited a few days on my last visit. Service Advisor kept me informed. I waited a few days on my last visit. Service Advisor kept me informed. More

Well they didn't beat my current record for time spent purchasing a vehicle they weren't very far off. Quick painless very helpful. Appreciate all the hard work purchasing a vehicle they weren't very far off. Quick painless very helpful. Appreciate all the hard work More

Jordan over the service Sept was top notch in customer service: timely communication, dealing with vendors involved, and just the epitome of professionalism. Because of him, my rating is 5 stars. service: timely communication, dealing with vendors involved, and just the epitome of professionalism. Because of him, my rating is 5 stars. More

Always friendly and courteous and respectful to me and my wife, service advisor was very helpful and informative as well as knowledgeable to my needs . Thank you Blaine for your help! wife, service advisor was very helpful and informative as well as knowledgeable to my needs . Thank you Blaine for your help! More

Lack of communication, was told would follow up on progress status which never happened. Expectations that were set were never met. It always fellt like I was an inconvenience instead of the customer. progress status which never happened. Expectations that were set were never met. It always fellt like I was an inconvenience instead of the customer. From a customer service standpoint point it would have been nice to be told vehicle would be ready in three weeks vs being told everytime I called it is being repaired now then the next day being told we are waiting on a part. Super frustrating. More