Bob Howard Chrysler Dodge Jeep
Oklahoma City, OK
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The salesman was genuine and went out of his way to help from the minute I walked in til the very end long after he already made the sale and that’s something special. from the minute I walked in til the very end long after he already made the sale and that’s something special. More
Was emailing back and forth about a used jeep. The dealership took forever to respond as if they were uninterested in my business. Finally was able to make it to the dealership on a Wednesday, whi The dealership took forever to respond as if they were uninterested in my business. Finally was able to make it to the dealership on a Wednesday, which was an hour and a half away. They had my number for 48 hrs, yet didn’t bother to tell me that the vehicle needed repairs and was unable to be sold that day. I got a call saying it was ready on Friday. I went to the dealership to purchase the jeep and pointed out several issues with the paint. They printed out the invoice sheet and I asked if they could do any better. Alex condescendingly told me that I didn’t make an offer. When I did offer over kbb value, Alex was offended and refused to take my offer to the manager. My offer was over kbb and within 10% of dealer asking price, yet you’d think I offered 20k on a 100k vehicle. Absolute worst car shopping experience ever. More