Bob Howard Chrysler Dodge Jeep

I paid over $700 for them not to repair the vehicle. They "repaired" something - maybe it too needed to be addressed or they mis-diagnosed the problem and 'fixed' something not needing fixed. I had not They "repaired" something - maybe it too needed to be addressed or they mis-diagnosed the problem and 'fixed' something not needing fixed. I had not gone 15 miles from the dealership when the problem re-appeared. I brought it back in, they performed a diagnostic, suggested the problem might be this, or that, but they were too busy to address, would schedule me at some future point. I recently (couple months ago) purchased a new vehicle from one of the dealerships. It will not happen again. I will minimize all future interactions w/ Bob Howard. There is at least one item on the recent purchase that is Bob Howard centric. Otherwise, I will have my vehicle serviced elsewhere. As for the jeep, I will take it elsewhere for repair of the current issue as well as all future servicing needs. More

Everything is always clean and everyone is always friendly when we’ve been in there. friendly when we’ve been in there. More

Me and my husband had such a great experience! Our salesman Tyler was fantastic and brought the car inside for us to look at because it was cold, the sales manager Dalton got us a great deal, and Our salesman Tyler was fantastic and brought the car inside for us to look at because it was cold, the sales manager Dalton got us a great deal, and Paul took great care of us in the finance department. They stayed late to get us finished up. We would definitely use this dealership again! More

Our salesperson, Tyler, was extremely helpful and made the experience enjoyable and we would recommend him. the experience enjoyable and we would recommend him. More

For a simple oil change was there four hours. Yes you had to get approval from ARI but that doesn’t take four hours. When I got back in my truck it smelled of oil. Had to use Lysol wipes to clean Yes you had to get approval from ARI but that doesn’t take four hours. When I got back in my truck it smelled of oil. Had to use Lysol wipes to clean the steering wheel of oily dirt. Worst service I have received from this dealership since Regan has left. I will be looking for a new place to go . More

The entire process of having our jeep worked on was exceptional. Friendly service and kept us updated with the process. I appreciate their honesty and willingness to work with us. I would strongly r exceptional. Friendly service and kept us updated with the process. I appreciate their honesty and willingness to work with us. I would strongly recommend!!! Thank you Jay and Jordan at the service department. More

The service provided is consistently excellent, offering great value for the price. The staff members are always courteous, ensuring that each interaction is pleasant and respectful. They are prompt in thei great value for the price. The staff members are always courteous, ensuring that each interaction is pleasant and respectful. They are prompt in their responses, which helps to maintain a smooth and efficient service experience. Additionally, the service is friendly, creating a welcoming atmosphere that encourages repeat business and positive word-of-mouth referrals. More

Great service. They take care of you. Thanks Justin, he went through all pics. Making sure you unstand all that is getting done. They take care of you. Thanks Justin, he went through all pics. Making sure you unstand all that is getting done. More

They did a fantastic job doing my recall, the customer service was great. The technician was great. Get in my car back in a timely matter was great. service was great. The technician was great. Get in my car back in a timely matter was great. More