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Bob Howard Chrysler Dodge Jeep

Oklahoma City, OK

Overview
Reviews
Vehicles
4.5
699 Reviews
Call Dealership (405) 749-1111
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13250 North Broadway Ext

Oklahoma City, OK

73114

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Showing 699 reviews

August 23, 2026

This dealership is top notch, everyone was very nice and so helpful. I would buy another car from them in the future. More

by Nathanas1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren, Scott
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Aug 30, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2026

Friendly! Got me in and out quickly. Would highly recommend to have car serviced. Thank you! More

by kristydperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reagan
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Aug 29, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 20, 2026

Service dept took 7 full days to replace a Ram thermostat and housing problem. Literally 2 bolts and a hose clamp. $441.88 “labor” and over $160 parts charge ( yes they really cost about $80. This sort of th More

by Never again
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
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Aug 30, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced regarding the length of time your vehicle was in our service department. We do want to clarify that the seven-day timeframe was not solely the time required to physically replace the thermostat and housing. During that period, our team was also required to work through the extended warranty authorization and approval process before the covered repair could proceed. Unfortunately, that process can add time to a repair and is not always within the dealership’s direct control. We also understand your concerns regarding the cost of the repair. Our pricing reflects the complete repair procedure, including manufacturer-recommended labor times, parts, diagnosis, and the resources required to complete and stand behind the repair. We appreciate your acknowledgment of our efforts to assist you and repair the relationship. While we regret that we were unable to fully meet your expectations, we value your feedback and will use it to continue improving both our communication and our customers’ overall service experience. Mat Davis | Group 1 Automotive Fixed Ops Director matdavis@Group1Auto.com

Aug 30, 2026 -

Never again responded

Mat, You were the sole positive in the entire experience. However that doesn't change the overall environment. You work for a broken dealership with a rob and pillage price system in your “service” department. We customers shake our heads and wonder how you can shave each morning. Without contemplating an end to your shame. A bad joke just above. But a serious question. If you can defend this kind of pricing with a straight face, no wonder customers leave American cars off the table when considering a new car purchase.

August 19, 2026

The whole experience was easy, quick and painless. I appreciate Jordan and everyone in the service department for getting my Jeep in and out quickly. More

by Dunruh45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Aug 21, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2026

My car was finished at the time that they said it would be done. Good Job More

by majordennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Aug 27, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2026

Excellent service. Quick, thorough, and reasonable. Staff were attentive on drop off and pickup. They kept us informed as to their progress throughout the day. No unnec More

by Jeepster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 12, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Chrysler Jeep Dodge Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2026

I could not be happier with the service I got today. I went in for an oil change but we also talked about how far in advance to book recall work to make things easier in the future. Christopher Tannyhil More

by joerayokc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Tannyhill
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Aug 12, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2026

The waiting room tv"s were turned off on a Saturday morning. The service was completed, yet the tech did not balance all 4 tire pressures after replacing the tire sensor and left each tire with a diff More

by chodgson100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Sep 12, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Thank you for your feedback. We're glad your service was completed, but we apologize that the tire pressures were not properly balanced after the sensor replacement. We also appreciate your comments regarding the waiting area amenities. Your feedback will be shared with our team to improve attention to detail and the overall waiting experience.

August 04, 2026

Hayden and Dalton were great! Very easy to work with. Very accommodating and brought the cat from Tulsa to OKC. More

by bellanoche723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden
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Aug 07, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hi, we're happy you found Hayden and Dalton to be so supportive during your experience here at Bob Howard Chrysler Jeep Dodge Ram. If you have any further questions, please give us a call. We're always happy to help!

August 04, 2026

Everybody was amazing. There was zero pressure and after I explained what we wanted and the money I was willing to spend they did not try to hassle me. It is by far the smo More

by thegarrettfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden, Dalton
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Aug 05, 2026 -

Bob Howard Chrysler Dodge Jeep responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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