Bob Howard Chrysler Dodge Jeep

Well they didn't beat my current record for time spent purchasing a vehicle they weren't very far off. Quick painless very helpful. Appreciate all the hard work purchasing a vehicle they weren't very far off. Quick painless very helpful. Appreciate all the hard work More

Lack of communication, was told would follow up on progress status which never happened. Expectations that were set were never met. It always fellt like I was an inconvenience instead of the customer. progress status which never happened. Expectations that were set were never met. It always fellt like I was an inconvenience instead of the customer. From a customer service standpoint point it would have been nice to be told vehicle would be ready in three weeks vs being told everytime I called it is being repaired now then the next day being told we are waiting on a part. Super frustrating. More

I always have a positive experience when I go to Bob Howard their crews and staff are fantastic, knowledgeable and respectful of your time! 💯 recommend! Howard their crews and staff are fantastic, knowledgeable and respectful of your time! 💯 recommend! More

Thank you for being the very best! Jordan is outstanding! I love Bob Howard dealership and service department Jordan is outstanding! I love Bob Howard dealership and service department More

David was very helpful and professional when I took my car in. Quick letting me know what was needed. Fast at checking me out when it was done! car in. Quick letting me know what was needed. Fast at checking me out when it was done! More

The staff at Bob Howard Jeep are always Courteous, honest, and professional in their dealings with me. honest, and professional in their dealings with me. More

Service Advisor was very knowledgeable, kind, and went out of his way to make sure we were happy and even got turn recall done the same day. You could tell that talking care of his customers was his prim out of his way to make sure we were happy and even got turn recall done the same day. You could tell that talking care of his customers was his primary goal. He is a great asset to this dealership. More

Dealership was very clean and agents were very professional, positive energy, friendly and above and beyond customer service professional, positive energy, friendly and above and beyond customer service More

Purchased vehicle less than a month ago , used , in shop and charged over $700 in filters and labor ! Bought a warranty at purchase , nothing covered. I doubt if I ever purchase another vehicle here . In and charged over $700 in filters and labor ! Bought a warranty at purchase , nothing covered. I doubt if I ever purchase another vehicle here . In past 20 years I have purchased at least 3 vehicles and I like the Interest they displayed .. More

The whole "Car-Buying-Experience", for a lot of us, is connected to emotions that are Less Than Pleasant. Even after we've found the vehicle we want purchase; there's that entire day spent "negotiating". connected to emotions that are Less Than Pleasant. Even after we've found the vehicle we want purchase; there's that entire day spent "negotiating". Uhhggg! Well .... I found A Better Way. Bob Howard, Edmond. Get this: I arrived unannounced at just before 2:00 p.m., and drove away in my new vehicle before 5:00. YES I DID!! That's test-driving, price negotiating, and financing completed in under 3 hrs. I know, ..... hard to believe. But this DID HAPPEN!! This Entire Team is Keenly aware of what we've all come to Dread about car shopping, and are setting a new Example of what "this experience" should feel like. True Professionals, these people are "Onto Something". More