
Bob Howard Chrysler Dodge Jeep
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 516 reviews
Wasn’t happy with the service department. Found out in May the shocks on my Ram were leaking. Was told it would take a couple of days to get the parts and would get a call when they came in. Found out in May the shocks on my Ram were leaking. Was told it would take a couple of days to get the parts and would get a call when they came in. After not hearing anything I called and was told there was a mix up getting the parts ordered. Once again I was told it would be a couple days. Three weeks later I called after not hearing from the service department and was told the part was in and would take half a day for repair. I dropped my truck off at 9 and at 3 I called to get a status and the service had to check and call me back. When they called back I was told the wrong part was ordered and they would need to keep it and would be done the next day. A call letting me know of the status would have been nice. When I picked my truck up I was told they would bring it to the front of the dealership . After waiting 15 minutes I went back to the service department and found my truck was parked in the service department garage behind two vehicles. I had to back my truck to get out and not once did anyone offer to help or even check to see if I was the owner More