Bob Howard Chrysler Dodge Jeep

Excellent service Service department was very professional and provided excellent service. I am from out of town and had never been to Bob Howard before. When I was hav Service department was very professional and provided excellent service. I am from out of town and had never been to Bob Howard before. When I was having problems getting my Jeep started, I called and they made an immediate appointment for me, fixed my vehicle promptly within an hour and I was on my way. More

Quick Service even in training I booked online and got started as soon as I arrived. Great waiting area with coffee, snack machine and cable T.V. Exit discussion and future servic I booked online and got started as soon as I arrived. Great waiting area with coffee, snack machine and cable T.V. Exit discussion and future service needs was helpful and without pressure. More

Great facility, great pricing, and Great customer service! Had a wonderful experience with Bob Howard, and more than helpful staff. Kelso is the man to go to for quick service and follow up. Had a wonderful experience with Bob Howard, and more than helpful staff. Kelso is the man to go to for quick service and follow up. More

Got the job done! Great job of taking care if business. They got the job done! You guys never fail to amaze me. The experience was unparalleled. We will be back. Great job of taking care if business. They got the job done! You guys never fail to amaze me. The experience was unparalleled. We will be back. More

I would recommend I was very appreciation of the help that I received from Chris Perkins. He was honest and super helpful in providing me informatuon about the car I ha I was very appreciation of the help that I received from Chris Perkins. He was honest and super helpful in providing me informatuon about the car I had been interested in. More

Buying new Jeep Wrangler Had issues at other dealers around town for 3days went to Howard and within an hour we were finished up driving a new wrangler ! Nice and easy the way Had issues at other dealers around town for 3days went to Howard and within an hour we were finished up driving a new wrangler ! Nice and easy the way I like it ! Not a lot of extra back and forth !! Will be back for my next as well! More

Express lane Very helpful to get in and out in a reasonable time. This allows me the option to wait for my car or leave it for service Very helpful to get in and out in a reasonable time. This allows me the option to wait for my car or leave it for service More

Dishonest - DO NOT BUY- Rating "ZERO" stars This dealership is so dishonest. We found a pre-owned vehicle that was listed at their lot on Broadway Extension. When we arrived it was nothing like This dealership is so dishonest. We found a pre-owned vehicle that was listed at their lot on Broadway Extension. When we arrived it was nothing like the online picture, actually they had only posted the right side of the vehicle that looked decent, the other side was completely trashed, which we found out once we arrived at their lot. What a deceiving way to lure you in. The Sales person then brought us a car they had just received and it seemed fairly decent for my 16 year old. We proceeded to purchased a car from Bob Howard Chrysler Jeep Dodge in OKC on 8/19/2017 after waiting for 4 hours to have the forms processed. After 6 weeks we never received the forms to register the vehicle nor did we receive finance information to submit the first payment. We were then called and asked to come I to sign additional missing forms, but were told that we could not take the car and had to bring it back... we were then asked to re-apply to secure another loan and after waiting 5hrs and 45 min were told everything was ok to proceed with taking possession of the car. So we left the lot once again with a revised new sales contract. We were then called again on 10/17/17 And asked to return the car by 4PM! because somehow the loan did not go through AGAIN!!! This is unacceptable!!. We have provided a down payment and purchased insurance and now are asked leave without a car!!!. when we questioned and asked why the general manager started raising his voice and screaming in a demeaning manner. Very unprofessional. I asked for a refund of my down payment and any insurance fees incurred due to it not being my error and the general manager rudely declined and yelled at me. I will NEVER do business with this dealership. And, I will be sure to let everyone know. DO NOT BUY. I later drove to Jim Norton Toyota and bought my car and received exceptional service and only had to wait 1.5 hrs. I have filed a formal complaint with the Better Business Bureau on Bob Howard Chrysler Jeep Dodge in OKC More

Everything was good it took a lot longer for oil change than I love going to Bob Howard they do an excellent job today service was very slow but all in the end they got it out and everything was okay I like the I love going to Bob Howard they do an excellent job today service was very slow but all in the end they got it out and everything was okay I like the courtesy drinks and I like that they have coupons that you can use that's the best of all More

Express Lane Service I have been going to this dealer for service for 20 years. Customer service is excellent. Chris is easy to work with; this is the second time I have w I have been going to this dealer for service for 20 years. Customer service is excellent. Chris is easy to work with; this is the second time I have worked with him. More