Bob Howard Chrysler Dodge Jeep

I took my Challenger RT to Bob Howard service department and they did a great job. The service tech explained the issue and fixed the problem. Thank you. and they did a great job. The service tech explained the issue and fixed the problem. Thank you. More

I own 5 Chrysler cars (4 Jeeps and 1 Dodge) and this was by far my worst experience at any dealer and Jeep Wave in my 8 years of owning Chrysler products. I took my 2022 Jeep Wrangler Rubicon in for serv by far my worst experience at any dealer and Jeep Wave in my 8 years of owning Chrysler products. I took my 2022 Jeep Wrangler Rubicon in for service to deal with the “death wobble.” One of my other Wranglers had this problem so I was familiar. The car was 35 months old and had 37500 miles on it. So I knew it was barely out of warranty due to the mileage and I was prepared to pay for the service. They called me and said it was a simple fix which I had hoped for but then they told me they also found ALL 4 shock absorbers leaking. This is a little weird/suspect/disappointing to find that all 4 are leaking at the same time and just past the mileage for being under warranty. I then proceeded for the next 4 days to go back and forth with the dealer and Jeep Wave (corporate) to help with the cost of repairing all 4 shock absorbers. I was more than willing to pay at least half but was relying on them to help defray the cost since all 4 should not be leaking at the same time and under 3 years. Well, Jeep said it was the dealers decision and the dealer said it was Jeeps decision to help with the cost. Both of them put the responsibility on the other while saying there was nothing they could do. Needless to say I did not get the shock absorber service done with them. Nor will I be taking any of my cars to this dealership for any other service from this point on. I did get the death wobble taken care of because I needed the car back and it had been sitting at the dealer for over a week. I did not want to drive it until this problem was fixed and I didn’t have any more time to take it somewhere else. My original service agent on this issue did not communicate anything with me and I continually had to call them for updates. The second service agent to help me was the only bright spot in this whole ordeal. Once they took over the issue, I had my car back in one day (8 days total at the dealer). More

I worked with Alvin who seemed genuinely interested in helping me find the right car for me. helping me find the right car for me. More

Everything was great! I had to get some things fixed on my vehicle. Sophia was so helpful and answered all my questions. She also kept me updated everyday my car was there I had to get some things fixed on my vehicle. Sophia was so helpful and answered all my questions. She also kept me updated everyday my car was there! Highly recommend More

J Hammett was helpful in getting my car fixed . Kept me informed. Kudos to him Kept me informed. Kudos to him More

Jorden was very professional and my oil change was done in a timely manner. So Grateful Great dealership in a timely manner. So Grateful Great dealership More

The service Dept. I was happy with. Very friendly and helpful . Took care of my needs and also informed me of what all I needed for my vehicle’s optimum performance an I was happy with. Very friendly and helpful . Took care of my needs and also informed me of what all I needed for my vehicle’s optimum performance and was so patience with me in explaining it. Great Job ! Thank you! More

Such Terrible service, charged for service that I never received. Completely unethical dealership. Very dissatisfied received. Completely unethical dealership. Very dissatisfied More

The team was fast and very willing to work with me on my trade and purchasing my new truck. trade and purchasing my new truck. More

Easy transaction we’ve ever done. TypeError and Steven were absolutely the best. Love our 2025 Jeep! Thank you all so very much! TypeError and Steven were absolutely the best. Love our 2025 Jeep! Thank you all so very much! More