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Bob Howard Hyundai

Oklahoma City, OK

Overview
Employees
Reviews
Vehicles
4.5
1,119 Reviews
At Bob Howard Hyundai, it’s not just about buying a car. It’s about finding the right car for YOU. That means we take the time to get to know you…your aesthetic preferences, your hobbies, and your driving habits. This is true regardless of whether you decide to lease or buy a new Hyundai. For, whether you’re “together” two years or twenty, Bob Howard Hyundai wants to make sure you never regret your decision. Of course, we pay just as special attention to used car consumers, who flock to Bob Howard Hyundai from Norman OK, Edmond and Del City, for our convenient location and stellar selection that’s really more “like-new” than it is “used”. Bob Howard Hyundai even has your new Hyundai and used car financing covered. And, our state-of-the-art Hyundai service center is more than capable of meeting all or your routine maintenance and auto repair needs (e.g., oil changes, tire rotations, and alignments).
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613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 1,119 reviews

April 04, 2026

There was zero communication about the status of my car. I was left on hold numerous times until the line disconnected. The service advisor Jakob did not return a single one of my calls or messages regardin More

by Unimpressed
Recommend Dealer
No
Employees Worked With
Jakob
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Apr 04, 2026 -

Bob Howard Hyundai responded

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and appreciate you bringing these concerns to our attention. Clear and timely communication is a basic expectation, and it’s disappointing to learn that you felt left without updates or responses while your vehicle was in our care. That is not the level of service we strive to provide, and we understand how frustrating that situation can be. Regarding the service recommendation, our intent is always to provide guidance based on a vehicle’s condition at the time of inspection. That said, recommendations should be clearly explained so customers can make informed decisions with confidence. We regret that this was not your experience. We take feedback like this seriously and use it as an opportunity to improve. We would appreciate the chance to discuss this matter directly, review what occurred, and see how we can make things right. Please contact our management team at your convenience so we can assist further. Thank you again for your honest feedback. — Bob Howard Hyundai Management Team

April 02, 2026

This was probably the LEAST stressful car buying experience I have ever had. Ross was wonderful in keeping the process easy and smooth, and I was in and out in 3 hours with a new car. More

by amandakiyonaga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross
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Apr 05, 2026 -

Bob Howard Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2026

Things went very fast and they gave a no nonsense fair deal very quickly. Purchasing new car was fast. More

by jshawn1215
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nansy
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Apr 05, 2026 -

Bob Howard Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2026

My sales person has two other family members who work there making them feel like family to me. I will be making referrals to my friends. More

by slt.okc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody
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Mar 28, 2026 -

Bob Howard Hyundai responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

March 25, 2026

I'm around 70miles from the shop so I had my vehicle towed for repairs and maintenance. Once it was done I had it towed back home. When I received it I noticed it didn't have the next oil change reminde More

by mrsygarcia1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2026 -

Bob Howard Hyundai responded

I am very sorry to hear about the experience you had. We take quality control very seriously here at Bob Howard Hyundai. And if these items were missed. That is something that needs to be rectified. I can not find your name in our system. Please reach out to me at Abaquera@group1auto.com    Austin Baquera | Group 1 Automotive Service Manager

March 25, 2026

Thank you Kasey king you are awesome I love my vehicles Thank you soo much More

by cynthialepage4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey king
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Mar 27, 2026 -

Bob Howard Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Hyundai. Feel free to reach out to us if you need anything. Have a wonderful day.

March 21, 2026

Picked up my Hyundai Elantra GT With a New Motor replaced and engine caught on fire next day. More

by J.nailon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin - Service Department Manager
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Apr 20, 2026 -

Bob Howard Hyundai responded

Thank you for taking the time to share your concerns, Sheri. We take feedback like this very seriously, especially when it involves trust and the care of our customers and their vehicles. We are truly sorry to hear about your mother’s experience and the frustration it caused. What you described is not the standard we expect from our team, and we want to better understand exactly what occurred during the vehicle inspection and oil change process. We would appreciate the opportunity to review this situation in detail. At your convenience, please reach out to our management team directly so we can look into the service records, clarify what happened, and work toward an appropriate resolution. Our goal is always to operate with transparency and care, and we regret that this experience led you to feel otherwise. Thank you again for bringing this to our attention. Management Team Bob Howard Hyundai Regards, Mason Myers | Group 1 Automotive General Manager | Bob Howard Hyundai 405-590-6797 masonmyers@group1auto.com

March 21, 2026

Salesman lied multiple times, had to get multiple different managers to get accurate information on vehicle, salesman attempted to fraudulently withhold agreed upon concession for repair of vehicle More

by Donald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua
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Mar 25, 2026 -

Bob Howard Hyundai responded

We take concerns like this very seriously and sincerely apologize for the experience you described. Transparency, accuracy, and honoring our commitments are non-negotiable standards at our dealership, and we do not tolerate any behavior that falls short of those expectations. Our management team has already reached out to you directly because we want the opportunity to address the situation and ensure the agreed-upon repair concession is handled properly. We are committed to resolving this matter quickly and fairly. Please contact us at your earliest convenience so we can get everything squared away. We appreciate the opportunity to correct this and demonstrate the level of professionalism our customers deserve. Mason Myers General Manager masonmyers@Group1Auto.com

March 21, 2026

Service was prompt and on time serviceman Jacob was very kind to give us the rundown over what he performed and what would be needed to be be fixed in the near future overall, my rating is a solid 10 More

by Andrea.Barnett Snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, Jasper
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Mar 23, 2026 -

Bob Howard Hyundai responded

Hello, we're happy you found Jacob to be so supportive during your experience here at Bob Howard Hyundai. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2026

Jakob was the best service provider. He had all the answers all to my questions and I felt like he genuinely cared about getting me squared away. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
Report | Print
Mar 22, 2026 -

Bob Howard Hyundai responded

Hello James, we're happy to hear you had such a positive experience with Jakob. If you have any further questions, please give us a call. We're always happy to help!

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