Bob Howard Toyota

Very bad customer service from curtis service advisor. When my car was ready to pick up I couldn't find my car. My advisor didn't even have the curtesy to find my car. Very bad customer service.. I am ve When my car was ready to pick up I couldn't find my car. My advisor didn't even have the curtesy to find my car. Very bad customer service.. I am very disappointed with the service.. More

They take great care of my car and always remind me to get it serviced. get it serviced. More

Easy to get appointment, courteous staff, good coffee in waiting room, completed all work requested, did not leave any dirt or marks on car. waiting room, completed all work requested, did not leave any dirt or marks on car. More

OH MY GOSH! Bob Howard cares for their car buyers as FAMILY!! I have been buying my cars through Bob Howard for past 15 years. Why??? Because they are not ju Bob Howard cares for their car buyers as FAMILY!! I have been buying my cars through Bob Howard for past 15 years. Why??? Because they are not just selling me a car they are treating me as if I was a family member about to have dinner with them!!! My dealer, I’ve worked with on my last 3 cars has just been soooo helpful and caring as to “the right car for my lifestyle, budget, and travel needs.” I purchased 2025 XSE Camry in June…after trading in my 2016 Camry (from Bob Howard). The finance department personnel are very caring and in tune with what I need to be sitting in the right car… CAMRYS! Bob Howard finance department makes sure I understand all the “numbers” finance processes when purchasing my cars. Such an ease to know they don’t just “shove numbers at ya and ready to move to next customer”(as has happened to me from another car dealer) and why I returned and loyal to Bob Howard! The service department members are outstanding and such a pleasure to work with. Preston, Jayden, and Curt all assisted me on service calls! Great team right there. Heck, even the group that decorate the store for seasonal times (balloon decor) even chat with customers… now thats a great FAMILY OF FOLKS you have Bob Howard… in short all team members in the Bob Howard Toyota lot are just plain refreshing and fun to be around as I purchase my car… The last visit 11/29/2024 I brought my daughter to Bob Howard… she purchased a certified pre owned car and let me tell you her care was just amazing to watch this team go to action with her… getting the right car and payments to fit her needs! I want to share: Mitesh Ghandi (my dealer for past 3 cars, Saunny and David (don't have their last names are rock stars in the finance department… I’m amazed at how they navigate all that paperwork, numbers, and computer stuff to help me “sign on the dotted line”. And last but not least hats off to the team the prep the cars so the customer has a “sparkling new car (whether pre owned or new) to drive off the lot!” Grand job Bob Howard!!! High five to management team for creating a great team from salesmen, detail team, service team, finance team, and store decor team!!! Always remember; “your satisfied customer will feel as if I would invite you all to my holiday meals!” Sherilynn Admire Proud owner of Toyota VehicleS!😊 More

The service is always great. Yesterday I had a long wait but glad to be seen. Yesterday I had a long wait but glad to be seen. More

Amazing Customer service! Amazing easy process with the purchase of my new car! Very happy! Amazing easy process with the purchase of my new car! Very happy! More

Excellent service with the guy named curtis being the best. A very positive experience and I surely recommend them. best. A very positive experience and I surely recommend them. More

Wait times are insanely long. Even after deciding that I will come back another day to drop my car for repairs, I had to wait another 45 min to get the paperwork and keys. Even after deciding that I will come back another day to drop my car for repairs, I had to wait another 45 min to get the paperwork and keys. More

Great experience purchasing a vehicle from this facility. Another fine experience when car needed simple maintenance. Customer service was amazing both times. Another fine experience when car needed simple maintenance. Customer service was amazing both times. More