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Bob Howard Toyota

Oklahoma City, OK

4.5
664 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 664 reviews

March 12, 2025

Mostly it was a good experience. The specific vehicle I was there to view and test drive was not ready because it was still at color Tech having the bumper put back on. Outside of th More

by stiffs_kiddy.8i
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy, Christian
Mar 15, 2025 -

Bob Howard Toyota responded

Hi, we are so pleased you enjoyed your visit to Bob Howard Toyota! We hope you have a great day!

March 12, 2025

I’ve had 2 or 3 services done here over the years and have had good experiences, Albert took care of me this time and I appreciated the honesty and time he gave me. Thanks Albert!! More

by jaywwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Mar 15, 2025 -

Bob Howard Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Toyota. We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

Great service department. They always work quickly to get you taken care of and keep you informed during every step of the process. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaiden Kendrick
Mar 13, 2025 -

Bob Howard Toyota responded

Hello Jay, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

Working with this dealership has been frustrating overall, but some of the staff is great! It seems like there are a handful of people there who genuinely care. Today Preston took care of my service More

by Csulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston
Mar 08, 2025 -

Bob Howard Toyota responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me so we can work toward a resolution. Royce Vorel Service Manager rvorel@BobHowardAuto.com

February 27, 2025

Very helpful with the repairs on our 2019 Tacoma. Electrical problems are never easy to diagnose but they knew exactly what was needed to get us back on the road. 1st class service department More

by chadwilliams33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett, Albert
Feb 28, 2025 -

Bob Howard Toyota responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2025

Professional staff. Quality service at a reasonable price. They even have donuts and several varieties of coffee. More

by kdawg79
Recommend Dealer
Yes
Employees Worked With
Alvarado
Mar 02, 2025 -

Bob Howard Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Howard Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

I have purchased several vehicles from this dealer I have confidence in the service dept More

by POTTS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Besu
Feb 28, 2025 -

Bob Howard Toyota responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 26, 2025

The technician Riley was very helpful and polite. He explained everything that was going to happen with the maintenance service of my truck as well as the amount of time. He even checked in with me More

by fsims24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Feb 28, 2025 -

Bob Howard Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Riley here at Bob Howard Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2025

Took Highlander for an Oil change and Brake inspection. Service tech said he would text me in 2 hours. 6.5 hours later I called the dealership for a update since I had not received a Text. Tech that answer More

by Rob1sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Feb 28, 2025 -

Bob Howard Toyota responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Aaron London General Manager alondon@BobHowardAuto.com

February 22, 2025

Scheduled an oil and filter change. Arrived early and they took me right away. The associates were friendly and helpful. More

by B.cromie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota
Feb 24, 2025 -

Bob Howard Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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