Bob Howard Toyota

Very nice people. Very nice people in the service department. Just very slow. 8:30am appointment and get out after noon. Why have appointments then? Very nice people in the service department. Just very slow. 8:30am appointment and get out after noon. Why have appointments then? More

They always take good care of me at Bob Howard Toyota service department! Albert was a great service advisor, keeping me up-to-date on the timeline and potential repairs. Lucas, the service manager, help service department! Albert was a great service advisor, keeping me up-to-date on the timeline and potential repairs. Lucas, the service manager, helped to make the process even faster. I always appreciate their recommendations, but never feel pushed to complete them. This time they provided a video of the vehicle while they explained the specific recommendations, which was helpful. Thank you for taking good care of our Toyota Sienna! More

Bob Howard’s service is excellent. They are well organized and very efficient. The work is always completed in a timely manner. They are well organized and very efficient. The work is always completed in a timely manner. More

Dealership is staffed with knowledgeable, friendly,helpful personal. The work is done well in a efficient manner. friendly,helpful personal. The work is done well in a efficient manner. More

Albert provided great customer service. I appreciated that the recommended services were realistic. The recommendations were ranked needs attention, or may need attention. I was very happy I appreciated that the recommended services were realistic. The recommendations were ranked needs attention, or may need attention. I was very happy with the service I received. More

The Service Department was seamless and easy to work with when it came to scheduling service work for the recalls on my 2023 Tundra! when it came to scheduling service work for the recalls on my 2023 Tundra! More

Friendly emplpyees. Got me in and out quick. Faster than usual. Will use them again. Got me in and out quick. Faster than usual. Will use them again. More

I like it when the advisor listens and do exactly what you are there to do. you are there to do. More

Timely and professional. I recommend them for those who value high level service and professionalism. I recommend them for those who value high level service and professionalism. More

6-13-24 purchased first Toyota. Rating 2 1/2 stars. Wife wrecked car & need to replace plus my sinus infection was not ideal for buying car and ended up paying too much. That is on Rating 2 1/2 stars. Wife wrecked car & need to replace plus my sinus infection was not ideal for buying car and ended up paying too much. That is on me, but Rudy told me after agreement that 1-2 months before receive 2nd keyfob. Well I should have known this before purchase, for obvious reasons. Notarized paperwork shows 15 miles and other shows 19 miles while actually had 55 miles. Also, the guaranteed full tank is hogwash, I immediately put in 15.9 gallons! Contacted Toyota about keyfob and informed me may get by October, but don't count on it. What !!! I certainly would not have purchased if had known. MISLEADING AT BEST. Finally Toyota says dealer should have keyfob. That was yesterday(11-12- 24). Had to call dealer today and they say oh yeah, come in this afternoon to get it programmed. We will see. I think Rudy is probably a good guy, just not totally upfront about keyfob issue. The F&I person impressed me as your typical snake oil salesman, nothing more nothing less. Only time will tell if this was a good decision to visit this dealer. If you want to converse please call me. More