
Bob Howard Toyota
Oklahoma City, OK
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Wait times are insanely long. Even after deciding that I will come back another day to drop my car for repairs, I had to wait another 45 min to get the paperwork and keys. Even after deciding that I will come back another day to drop my car for repairs, I had to wait another 45 min to get the paperwork and keys. More
Great experience purchasing a vehicle from this facility. Another fine experience when car needed simple maintenance. Customer service was amazing both times. Another fine experience when car needed simple maintenance. Customer service was amazing both times. More
Very nice people. Very nice people in the service department. Just very slow. 8:30am appointment and get out after noon. Why have appointments then? Very nice people in the service department. Just very slow. 8:30am appointment and get out after noon. Why have appointments then? More
They always take good care of me at Bob Howard Toyota service department! Albert was a great service advisor, keeping me up-to-date on the timeline and potential repairs. Lucas, the service manager, help service department! Albert was a great service advisor, keeping me up-to-date on the timeline and potential repairs. Lucas, the service manager, helped to make the process even faster. I always appreciate their recommendations, but never feel pushed to complete them. This time they provided a video of the vehicle while they explained the specific recommendations, which was helpful. Thank you for taking good care of our Toyota Sienna! More
Albert provided great customer service. I appreciated that the recommended services were realistic. The recommendations were ranked needs attention, or may need attention. I was very happy I appreciated that the recommended services were realistic. The recommendations were ranked needs attention, or may need attention. I was very happy with the service I received. More