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Bob Howard Toyota

Oklahoma City, OK

4.5
633 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 633 reviews

November 26, 2024

Wait times are insanely long. Even after deciding that I will come back another day to drop my car for repairs, I had to wait another 45 min to get the paperwork and keys. More

by itivritagoyal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston
Nov 27, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience experienced due to a prolonged wait time. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Aaron London General Manager alondon@BobHowardAuto.com

November 26, 2024

Great experience purchasing a vehicle from this facility. Another fine experience when car needed simple maintenance. Customer service was amazing both times. More

by kmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Nov 28, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2024

Very nice people. Very nice people in the service department. Just very slow. 8:30am appointment and get out after noon. Why have appointments then? More

by STUEBGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riley
Nov 27, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Aaron London General Manager alondon@BobHowardAuto.com

November 21, 2024

They always take good care of me at Bob Howard Toyota service department! Albert was a great service advisor, keeping me up-to-date on the timeline and potential repairs. Lucas, the service manager, help More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert, Lucas
Nov 22, 2024 -

Bob Howard Toyota responded

Hi, we're happy you found Albert and Lucas to be so supportive during your experience here at Bob Howard Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2024

Bob Howard’s service is excellent. They are well organized and very efficient. The work is always completed in a timely manner. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaiden Kendric
Nov 21, 2024 -

Bob Howard Toyota responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 19, 2024

Dealership is staffed with knowledgeable, friendly,helpful personal. The work is done well in a efficient manner. More

by Ltaylor032851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Nov 21, 2024 -

Bob Howard Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

Albert provided great customer service. I appreciated that the recommended services were realistic. The recommendations were ranked needs attention, or may need attention. I was very happy More

by LRoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Nov 18, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

Friendly emplpyees. Got me in and out quick. Faster than usual. Will use them again. More

by bmwinstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 18, 2024 -

Bob Howard Toyota responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

The Service Department was seamless and easy to work with when it came to scheduling service work for the recalls on my 2023 Tundra! More

by pacificislander66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Nov 18, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

November 13, 2024

I like it when the advisor listens and do exactly what you are there to do. More

by manudu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Nov 14, 2024 -

Bob Howard Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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