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Bob Howard Toyota

Oklahoma City, OK

4.5
623 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 623 reviews

November 13, 2024

Timely and professional. I recommend them for those who value high level service and professionalism. More

by scottstreller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett and Dmarius
Nov 14, 2024 -

Bob Howard Toyota responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

6-13-24 purchased first Toyota. Rating 2 1/2 stars. Wife wrecked car & need to replace plus my sinus infection was not ideal for buying car and ended up paying too much. That is on More

by gmoore19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rudy - F&I guy?
Nov 15, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Aaron London General Manager alondon@BobHowardAuto.com

November 10, 2024

Staff was very professional. They were able to dx the problem and give very reasonable cost to fix the problem. They stay in touch with me during every step. More

by Ishaqmuhammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaya Salamat.
Nov 12, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Took vehicle in for 4 wheel alignment, oil change and tire rotation. Next day took to Firestone for new tires and they advised we needed a 4 wheel alignment in which I advised we had one yesterday at B More

by diannmoran
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Frey
Nov 13, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention and we appreciate the feedback. I apologize for the incomplete service you received as that should not have happened. I would like the opportunity to learn more and make this right. Please contact me at your convenience so I can be of assistance. Aaron London General Manager alondon@BobHowardAuto.com

November 08, 2024

Great customer service and quality work! I was able to get my car back same day after repairs. More

by AgM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
Nov 11, 2024 -

Bob Howard Toyota responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 07, 2024

Trey is fantastic, got me checked super quick this morning, and got my brakes, and oil change does super quick. More

by Thebearddesrosier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Nov 09, 2024 -

Bob Howard Toyota responded

Hi, we're happy to hear you had such a positive experience with Trey! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2024

Excellent service, very professional and polite service. Great area to wait during the service. Overall I would recommend. More

by Evgeny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Nov 09, 2024 -

Bob Howard Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

November 06, 2024

Service not completed to satisfaction. This didn’t leave a maybe for recommending, too bad. More

by jmsmalling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Riley Wilson, Elizabeth Hill
Nov 09, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize for your dissatisfaction with your service. I would like an opportunity to fix this and to earn your business. Please contact via email. I look forward to speaking with you. Aaron London General Manager alondon@BobHowardAuto.com

November 03, 2024

Top notch service and our service advisor Curtis was great! Highly recommend and will take our Toyota to Bob Howard for all service needs. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Service Advisor
Nov 05, 2024 -

Bob Howard Toyota responded

Hi, we are very happy Curtis could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 29, 2024

I always have a fantastic experience at Bob Howard Toyota!I will always choose to go there first when shopping for a new vehicle. More

by hightower.sara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth
Nov 01, 2024 -

Bob Howard Toyota responded

Hi, thank you for taking the time to leave a review for us at Bob Howard Toyota. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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