
Bob Howard Toyota
Oklahoma City, OK
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The service was excellent. She did what I asked for and offered me a free car wash. The waiting time is about an hour and 30 minutes for oil change and tire rotation. Great ref She did what I asked for and offered me a free car wash. The waiting time is about an hour and 30 minutes for oil change and tire rotation. Great refreshments with hot drinks and donuts. More
The customer service and the overall service quality was great but the customer experience was lacking. Such as having a refrigerator for refreshments in the customer waiting area but it was completely empt great but the customer experience was lacking. Such as having a refrigerator for refreshments in the customer waiting area but it was completely empty. More
Exceptional Customer Service! After having a negative experience at Jim-Norton Toyota, I went to Bob-Howard Toyota where my Service Advisor, George Dosher, took great care of my v After having a negative experience at Jim-Norton Toyota, I went to Bob-Howard Toyota where my Service Advisor, George Dosher, took great care of my vehicle and ensured that I had a full understanding of what I needed for my vehicle. More
Riley was so kind and explained everything. They had or car done in record time. The people were friendly not only to us but everyone that came in. They had or car done in record time. The people were friendly not only to us but everyone that came in. More
The service representative talked too low. I asked him about helping me change the forward collision settings; instead he showed me where to change it. My A/C knobs were reset and turned down I asked him about helping me change the forward collision settings; instead he showed me where to change it. My A/C knobs were reset and turned down to low when my car was returned. To say the least, l was disappointed in how l was treated. Unsure if I will return. More