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Bob Howard Toyota

Oklahoma City, OK

Overview
Reviews
Vehicles
4.5
621 Reviews
Call Dealership (405) 936-8600

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 621 reviews

March 21, 2024

Good service, friendly professional staff, nice waiting areas with good amenities. No pressure or upselling More

by tnortham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
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Mar 22, 2024 -

Bob Howard Toyota responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 21, 2024

Very fast and friendly service. The guy was very polite and chivalrous. Pulled the car up to the door for me because of the rain and opened the door. More

by Bglaosx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get his name but he looks like "lil bow wow's" brother. Lol
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Mar 23, 2024 -

Bob Howard Toyota responded

We're glad to hear that you had a positive experience with our very fast and friendly service. We strive to provide excellent customer service, and we appreciate your feedback about our team member being polite and chivalrous. Our goal is to make every visit convenient and enjoyable for our customers.

March 21, 2024

Don did an amazing job taking care of us and was very honest, upfront and helpful. More

by troymichaelross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Evraets
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Mar 22, 2024 -

Bob Howard Toyota responded

We're pleased to hear that Don provided excellent service and was honest, upfront, and helpful. Thank you for choosing us!

March 19, 2024

They were very busy when we arrived, but got me in for my appt time. More

by mamadog45
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know a name
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Mar 20, 2024 -

Bob Howard Toyota responded

It's great to hear that despite the busy schedule, you were able to get in for your appointment on time. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future!

March 19, 2024

Always courteous and respectful. Take my concerns and needs seriously. Keep me informed during repairs and let me know if any delays are expected. Efficient, friendly, and always rec More

by heatwar17
Recommend Dealer
Yes
Employees Worked With
Julian and Brett
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Mar 21, 2024 -

Bob Howard Toyota responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

We had great service with George at Bob Howard Toyota. he reviewed our service records, made recommendations, but left the final decisions to us. It was affordable for what was done. We will continue to t More

by J Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Mar 22, 2024 -

Bob Howard Toyota responded

It's great to hear about your positive experience with George at Bob Howard Toyota! He provided excellent service by reviewing your service records, making recommendations, and allowing you to make the final decisions. We look forward to serving you again in the future!

March 15, 2024

Always have a great experience when I bring in my vehicle. A plus team. Will continue to use you guys. More

by trojanokie03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George service advisor and Tom V tech
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Mar 16, 2024 -

Bob Howard Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 15, 2024

I have had a very good experience in the past, but today was terrible. I took my vehicle in for 95000 miles service and was told it would be an hour and a half wait. I waited 6 1/2 hours. The advisor never More

by borehamja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julian Manrique
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Mar 28, 2024 -

Bob Howard Toyota responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 18, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize that your recent experience was terrible. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Royce Vorel Service Manager rvorel@BobHowardAuto.com

March 15, 2024

Curtis is always attentive, accommodating and communicates often to let me know my service options. Somehow he makes an average oil change something to look forward to?!? More

by m.knutson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis, Zac
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Mar 20, 2024 -

Bob Howard Toyota responded

That's wonderful to hear about Curtis! We're thrilled that he provides you with attentive and accommodating service, keeps you well-informed about your service options, and makes even routine tasks like an oil change something to look forward to. We're here to ensure your continued satisfaction with our services!

March 14, 2024

The workers at bob Howard are always nice and very helpful. The mechanics have done an awesome job with my pickup. Will continue to bring my truck to bob Howard for my maintenance. More

by uriasflooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth,Joseph Armstron, Jacob herring
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Mar 16, 2024 -

Bob Howard Toyota responded

We're thrilled to hear about your positive experience at Bob Howard Toyota! Providing excellent service and ensuring customer satisfaction are our top priorities. We're glad that our team members have been helpful and that our mechanics have done an awesome job with your pickup. Thank you for choosing us for your maintenance needs, and we truly appreciate your loyalty. We look forward to continuing to serve you and your truck in the future!

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