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Bob Howard Toyota

Oklahoma City, OK

Overview
Reviews
Vehicles
4.5
621 Reviews
Call Dealership (405) 936-8600

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 621 reviews

March 13, 2024

We were greeted and treated with such professionalism and courtesy throughout our transaction!! They kept us informed, explaining everything as we went along. We bought our car at Bob Howard and have had i More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
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Mar 16, 2024 -

Bob Howard Toyota responded

We're thrilled to hear about your positive experience with us! Providing professionalism, courtesy, and clear communication is what we strive for. We're glad that you've been satisfied with our service since purchasing your car in 2018. Thank you for your loyalty and for choosing us for your automotive needs. We look forward to continuing to serve you in the future!

March 12, 2024

George, the Service Advisor, did an excellent job of explaining their recommendations, and giving me options. More

by tominok99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Dosher
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Mar 15, 2024 -

Bob Howard Toyota responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 08, 2024

Great service and personnel. Can’t say enough about you guys. Makes for a great experience More

by Gerlach55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Mar 12, 2024 -

Bob Howard Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 04, 2024

Taking car back now for fourth time. Had no break issues when took car in for other repairs. Suggested break fluid. Agreed to do it. Now issue after issue and wanting more money. More

by Kyle
Recommend Dealer
No
Employees Worked With
Trey
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Mar 29, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at alondon@BobHowardAuto.com I look forward to speaking with you. Aaron London General Manager alondon@BobHowardAuto.com

March 01, 2024

I spent $2500 on an oil leak and brakes yesterday and they handed me my keys and told me my car was “over there”. It wasn’t. They didn’t wash my car, again. Every time I go I say I won’t come back. More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
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Mar 30, 2024 -

Bob Howard Toyota responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 19, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize that your recent experience has been anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Aaron London General Manager alondon@BobHowardAuto.com

March 01, 2024

Service was great except when car was purchased I was told I would always get a car wash did not get the wash. More

by mdkeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
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Mar 27, 2024 -

Bob Howard Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 26, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize that your recent experience was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Aaron London General Manager alondon@BobHowardAuto.com

February 28, 2024

Oil change took 3 hr with an appointment. Way too long. Management needs to take action More

by Rice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
One employee
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Mar 01, 2024 -

Bob Howard Toyota responded

Rice, I appreciate you taking the time to inform me about your recent oil change. I deeply regret any inconvenience you may have encountered and would like to make amends to regain your trust as a valued client. If you could kindly reach out to me using the contact information provided, I would be grateful. Thank you for your feedback, and I am anticipating the opportunity to speak with you. Aaron London General Manager alondon@BobHowardAuto.com

February 24, 2024

It is good for everyone to maintain your car. Service is friendly to me . Thank you More

by Duc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Huber
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Feb 27, 2024 -

Bob Howard Toyota responded

You're welcome! Regular car maintenance is indeed important to keep your vehicle running smoothly. It's great to hear that you had a friendly experience with our service.

February 23, 2024

Very helpful, understanding, and patient. Thanks for all you do! Always willing to work with the customer! More

by Mattgarcia2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Feb 25, 2024 -

Bob Howard Toyota responded

You're very welcome! We're delighted to hear that you found our team to be helpful, understanding, and patient. It's our pleasure to work with customers and ensure their needs are met. We appreciate your kind words and the opportunity to serve you. Thank you for choosing us, and we look forward to continuing to meet your automotive needs!

February 22, 2024

The worst experience in my life buying a car. Vehicle had bad breaks.Bad business! More

by J7ng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No title for 5 months. Tha sales person would not call me back.
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Apr 04, 2024 -

Bob Howard Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 26, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize that your recent car buying experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Aaron London General Manager alondon@BobHowardAuto.com

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