Back

Bob Howard Toyota

Oklahoma City, OK

4.5
623 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

Directions

By Type

Showing 623 reviews

October 07, 2023

I have been with Bob Howard for about 6 years and they keep to their word. My 2010 Venza runs like it's new. More

by Abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley, Curtis
Oct 10, 2023 -

Bob Howard Toyota responded

We are thrilled to hear that you had an honest experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 05, 2023

It was easy to schedule online. Took about 90 min for an oil change. I'm guessing they had more non appointments show up. More

by hstarkey8686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Oct 06, 2023 -

Bob Howard Toyota responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

October 05, 2023

Very friendly staff, and work was done in a timely manner. Even done a little extra. Very satisfied. More

by ReidSar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Oct 06, 2023 -

Bob Howard Toyota responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

October 03, 2023

Pleasant Service Center and Friendly Staff. They treat me like family. They go above and beyond for me. More

by Cindy W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Oct 04, 2023 -

Bob Howard Toyota responded

It's truly wonderful to hear that you had an amazing experience with Bob Howard Toyota and that our friendly staff went above and beyond for you. Thank you for sharing your glowing review!

October 02, 2023

Arrived for my appointment at 1 PM for an oil change. Confirmed with the service representative that I could use my coupon. Waited an hour and a half in the service area with no update. Asked when it wou More

by kellyroux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayden Lewis
Oct 04, 2023 -

Bob Howard Toyota responded

Thank you for your feedback about the long wait, unapplied coupon, misinformation under your account, and your vehicle not being washed because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Aaron London General Manager alondon@BobHowardAuto.com

September 30, 2023

They are very good people. I like them very much . Good people working there. Nice More

by gooumichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John M
Oct 03, 2023 -

Bob Howard Toyota responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 29, 2023

My female service was quite helpful and my oil service and tire rotation was done quickly. More

by Charlotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female employee
Oct 03, 2023 -

Bob Howard Toyota responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

Very helpful trustworthy and they do what it takes to please the customer every time. More

by Mboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey
Oct 03, 2023 -

Bob Howard Toyota responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

Quick part receipt; quick service scheduling; quick service. I am very satisfied with the whole process. More

by Jim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 03, 2023 -

Bob Howard Toyota responded

We are delighted to hear that you had such a positive experience with quick part receipt, scheduling, and service. Customer satisfaction is important, and it's great to know that the entire process left you very satisfied. We're here to help and ensure you have the best experience possible!

September 20, 2023

Mysteriously they keep managing to find $500 issues that they claim need fixing. And when I went to pay today hadn’t applied their own discount on the appointment until I pointed it out. I don’t plan on usi More

by w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 26, 2023 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize for the mishandling of final costs and vehicle diagnostics. I would like an opportunity to fix this and to earn your business, please contact me at alondon@BobHowardAuto.com. I look forward to speaking with you. Aaron London General Manager

...
33
...