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Bob Howard Toyota

Oklahoma City, OK

4.5
621 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 621 reviews

August 23, 2023

They usually take good care of my vehicle in a timely manner and honor the discount coupons for a good value. More

by simpson9965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey or George
Sep 03, 2023 -

Bob Howard Toyota responded

Thank you for the Five-Star review and for choosing Bob Howard Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 23, 2023

Good service. Professional! Convenient and timely work. Confidence in their service department. Salesmen are informed and professional. More

by Dukel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Huber
Aug 26, 2023 -

Bob Howard Toyota responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 22, 2023

Courteous service and excellent timing! I would recommend that there is water or soft drinks in the empty refrigerators. Little amenities would add to the experience. Thank you… More

by janewooten10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great service employee. Forgot name
Sep 07, 2023 -

Bob Howard Toyota responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 22, 2023

The young man I deli with was very helpful explaining what I could have done. He was very polite. More

by Philpartlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Armstron
Sep 03, 2023 -

Bob Howard Toyota responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 18, 2023

Every time there is a crisis with my beloved old Sequoia, these folks are so honest, kind, and helpful to take care of the Sequoia as well as me! I cannot speak highly enough to their workmanship, timeliness More

by Rescue Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth, Lucas, John
Sep 16, 2023 -

Bob Howard Toyota responded

Thank you for choosing Bob Howard Toyota! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 17, 2023

Very pleasant and keeps you advised about your car. They were quick and got my car back to me. More

by Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Dosher
Aug 18, 2023 -

Bob Howard Toyota responded

We are very happy to have provided you with such a positive experience!

August 17, 2023

Zack, Kevin, Jay were all cool and great to work with. Finance guy not so much. His demeanor totally changed after we opted out of the extended warranty. Not cool at all. More

by judiowen10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin and Zac
Sep 16, 2023 -

Bob Howard Toyota responded

Thank you for your feedback about this negative interaction with our Finance associate because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Aaron London General Manager alondon@BobHowardAuto.com

August 16, 2023

Very efficient and courteous service. Everything explained perfectly without any surprises. All questions answered. Would highly recommend. More

by Al Gest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Schreiner
Aug 19, 2023 -

Bob Howard Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 12, 2023

Excellent service. The work on the car was performed efficiently and I was informed of the issue prior to the work being performed. More

by Mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden.
Sep 05, 2023 -

Bob Howard Toyota responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 10, 2023

In and out fast today. Best part was the coupon for the oil change. Great savings for a retired guy. More

by arnie.little
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Frey
Sep 04, 2023 -

Bob Howard Toyota responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

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