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Bob Howard Toyota

Oklahoma City, OK

4.6
922 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 922 reviews

April 11, 2026

Always professional and friendly. Only problem this visit is that I added something for them to look at after they started and also mentioned over phone but it didn't get checked. Jus More

by 47dltbh51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Apr 15, 2026 -

Bob Howard Toyota responded

Thank you for your review! We apologize for the oversight and have implemented a new policy to ensure all customer requests are noted and addressed. We're glad you were satisfied with our services and look forward to seeing you again.

April 10, 2026

Kelley, my service writer, was the reference for excellent service. She went above and beyond on the way she handled my repair. The worst news that I received today was that she is moving to worke a More

by blsnider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Sexton
Apr 13, 2026 -

Bob Howard Toyota responded

Hello, we're happy to hear you had such a positive experience with Kelley! Feel free to reach out to us if you need anything. Have a wonderful day.

April 10, 2026

First time I receive a video of my car being serviced. Preston went above and beyond with his customer service. More

by eddigar.ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Owens
Apr 13, 2026 -

Bob Howard Toyota responded

Hello Eddigar, we're so glad that Preston was able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

April 09, 2026

After updating my computer and leaving my truck all day, they still haven't fixed it. I have to bring it back tomorrow. More

by ttwatertight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mason
Apr 15, 2026 -

Bob Howard Toyota responded

We apologize for the inconvenience. Our team will work to fix your truck as quickly and thoroughly as possible. Thank you for your understanding. Royce Vorel Service Manager rvorel@Group1Auto.com

April 09, 2026

Professional, quick and on point. Couldn’t ask for better service anywhere else on the planet More

by truman.kellam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ehhh.
Apr 13, 2026 -

Bob Howard Toyota responded

Hi Truman, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 08, 2026

Ryan has given TOP quality customer service. His communication and follow through have been excellent. More

by rdgbacklvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 12, 2026 -

Bob Howard Toyota responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2026

I was informed as soon as I set down by text regarding if I needed anything please ask. Once my vehicle was inspected I was told what was needed. Once the job was completed, which took a reasonable ti More

by Ms T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Frey
Mar 30, 2026 -

Bob Howard Toyota responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2026

Very kind and helpful. And quick action! Mr George Denham and Ms Amie Price are so helpful! More

by yoko1223gallery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Dengam, Amie Price
Mar 28, 2026 -

Bob Howard Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2026

BH Toyota is exceptional! Lucas knew exactly what I wanted! That whole team is exceptional! They didn’t push for a sale for upgrades, instead advised what I needed for the new More

by Cathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas and I can’t remember the finance gentleman’s name, I’m so sorry!
Mar 27, 2026 -

Bob Howard Toyota responded

Hi Cathy, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 23, 2026

I had an early appointment. When I arrived, Trey greeted me nicely. I explained what type of service I was having done to my 2023 Toyota Highlander Hybrid XLE which was oil and More

by sg495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Mar 27, 2026 -

Bob Howard Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

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