Bob Howard Toyota

Complete waste of Time- Avoid Waste of time, please avoid negotiated a " fair" price, they started tacking on bogus dollars to deal, decided to walk and check elsewhere recei Waste of time, please avoid negotiated a " fair" price, they started tacking on bogus dollars to deal, decided to walk and check elsewhere received confirmation after leaving they'd honor price and conditions i was looking for, after anothr wasted trip there, they start all over again with crazy prices,fees it's great for a laugh if you wanna watch bottom feeders More

There are other Toyota dealers in OKC - Pick one of them. Wife dropped off her RAV4 for an oil change only. They tried to sell her almost $400 of work she didn't need. They couldn't find her car when she we Wife dropped off her RAV4 for an oil change only. They tried to sell her almost $400 of work she didn't need. They couldn't find her car when she went to pick it up. STAY AWAY! More

Bait & Switch Careful of bait & switch with these guys. I talked to them over a week ago with interest in a used toyota truck they have had up for a while, they tol Careful of bait & switch with these guys. I talked to them over a week ago with interest in a used toyota truck they have had up for a while, they told me when I called that the truck was no longer there and then immediately started pitching me other higher price / higher mile options. I told them to take the ad down and they didn't, so I called in again and the same thing happened. It is clearly a weak attempt at getting people on the phone or to come in to see a specific vehicle and then put them in whatever they have at the time. With this experience and that of the many others leaving poor reviews, buyer beware. More

just terrible I went to Bob Howard Toyota in Edmond to get a car I had seen online. When I get there the first day it was great . checked out the car filled out the I went to Bob Howard Toyota in Edmond to get a car I had seen online. When I get there the first day it was great . checked out the car filled out the papers, found out my payment plan a take the car home. About fifteen or twenty days go buy an I get a call at work from Bob Howard. They tell me I need to bring them the full amount the car or return the car. I tell the man ill call when I get off work .not five min go by an my boss gets a call from the same guy asking addresses so they can repo the car . it gets way worse . in the end I give the car back and it's been almost a week a they still have not returned my down payment. Save yourself some stress an time and don't shop Bob Howard toyota in Edmond. More

Dishonest and non-existent customer service. My wife bought a Highlander from this dealership. I was with her through the negotiation process at her request. Before I left, they asked her to sign My wife bought a Highlander from this dealership. I was with her through the negotiation process at her request. Before I left, they asked her to sign their form granting permission to check credit. We already had financing secured and told the salesman that repeatedly. He assured us that the form was mandatory for purchases and that they would not run her credit. I was very skeptical but he assured us several times that they would NOT run her credit. Guess whet...they RAN her credit and then blew her off when she called them to complain! Now they won't give her a loaner or a ride to work to have her oil changed there. Wish I had read the dealership review before we purchased there. They lived up to the poor reputation. More

2005 GMC Sierra 1500 SLE RED Saw the Pickup on the internet and of course they only showed you pictures of the Nice part of the Truck, Like Leather,6 Disc CD etc, when I drove 300 Saw the Pickup on the internet and of course they only showed you pictures of the Nice part of the Truck, Like Leather,6 Disc CD etc, when I drove 300 Miles to buy it I saw a big crack in the Windshield, 8 large holes drilled in the bed with very little paint left in the bed from hauling something ,scratches on the passenger side and on and on. The salesman was nice until I told him Toyota Dealers don't usually try to peddle junk like this,then he became very defensive,I'm saying all their Trucks are like this but they just don't show you the bad side on the internet. More

Bad Experience Buying a Used Car I bought a used car at Bob Howard Toyota that according to them had no defects and was safe to drive. It has been inspected by their repair shop and o I bought a used car at Bob Howard Toyota that according to them had no defects and was safe to drive. It has been inspected by their repair shop and oil was changed. They knew that I will drive it 800 miles to bring it back home. Well, I can only say that I was very lucky to make it back home alive. The air suspension on that car was malfunctioning and it was extremely difficult to control on the highway. The car jack was broken, if I had a flat tire that would have been the end of my trip. Several front light bulbs were burnt out. The windshield wiper liquid tank was empty, but I guess there was no need for it anyway because the windshield wipers were completely worn out. To summarize my experience with this dealership: They are careless, ruthless, want make profit without any regards to your safety. Buyers beware! More

Sold the car, didn't even tell me I had been working with a sales Rep on a used car sale for about 24 hours. I had made an appointment to take the car to a mechanic for an inspection a I had been working with a sales Rep on a used car sale for about 24 hours. I had made an appointment to take the car to a mechanic for an inspection as soon as possible. I was very clear that I intended to purchase the car if it passed inspection. Not only did they sell the car to someone else during the very short time period before I could see my mechanic, they didn't even have the decency to tell me until I showed up for the appointment. What kind of customer service lets you drive around town wasting your time for no reason? The car itself was well cared for, in good condition and all my questions were answered, so that's why I'm giving two stars instead of one. But this dealership does not communicate with you, is underhanded, disorganized, and generally unprofessional. More

Dishonest and misleading These people are dishonest and will intentionally mislead you. Do not buy a car from this dealership. They promised a deal and then did not follow thr These people are dishonest and will intentionally mislead you. Do not buy a car from this dealership. They promised a deal and then did not follow through. They are rude and have no customer service skills. More

Poor customer service I emailed, then spoke to the internet salesman about the availability of a car advertised on line. I scheduled an appointment for later that afternoon I emailed, then spoke to the internet salesman about the availability of a car advertised on line. I scheduled an appointment for later that afternoon. I showed up on time and was told the car was at Firestone and would be back shortly. I waited for 30 minutes and the car never showed up. I received a shoulder shrug from the salesman and and half-hearted "I'm sorry".I guess they didn't want to sell the car very badly. Poor customer service, More