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Bob Johnson Chevrolet, Buick, GMC Truck - Service Center

Le Roy, NY

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166 Reviews

166 Reviews of Bob Johnson Chevrolet, Buick, GMC Truck - Service Center

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March 22, 2018

Very satisfactory The service advisor was friendly and professional. We enjoyed visiting Johnson Cadillac for our service. We definitely will come back again. The custo More

by Joes315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino - service advisor
March 21, 2018

helpful service Helpful service, and answered several questions for me. I bought a certified pre-owned car and received a couple of free oil changes , Good people ! More

by tomr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino, Assistant Service Manager
March 21, 2018

Inspection done Great customer service. Quick, I only waited 30 minutes. U really should make this survey easier to do. It wanted me to fill in a person's name I had More

by donna125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service guy
March 17, 2018

Excellent job Friendly people who are good at their jobs. Very little wait time for service every one is on time with their appointments. Comfortable waiting area w More

by FMACK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino
March 17, 2018

Great service except cashier. The service department at Bob Johnson GMC was great. When I dropped off my car I had a few questions about what should be done and pricing. Mark (?) More

by Leroy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark?
March 17, 2018

Great service Bob Johnson service dept is by far the greatest no hassle service dept in the area, thank you and keep up the good work service staff there at Bob Joh More

by cpts1919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino, service advisor & Mark Elmore, service manager.
March 16, 2018

Bob Johnson in LeRoy is the Best!!!! Excellent service! quick, complete and pleasant atmosphere . Enjoy going to a dealer who is close to my home and because they are located in Genesee More

by ASAPIENZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I dont Know name
March 15, 2018

Above and Beyond Every time i go into the dealership for service they are very professional ,informative and very Considerate .They make sure you are satisfied not More

by CHODGE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the service Dept.I’ve never not been totally satisfied!!!
March 15, 2018

Fast efficient service My service was completed in a half an hour --- did not have time to even read all the Saturday newspaper. Friendly personnel and even a follow-up pho More

by ESOUTHALL2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Steed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Steed was the salesperson when I purchased the vehicle 3 years ago
March 14, 2018

HAD OIL CHANGE. I always buy my vehicles at Bob Johnson in Leroy. Price is right and service is great! Just had my oil changed everyone friendly helpful even put my n More

by BARBSTAR40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Tomasino Service Advisor Jason Smith
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