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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
November 15, 2018
Great experience... ...as I knew it would be. My husband has bought SEVEN trucks from BJ over the years and has never complained. Thank you for everything! ...as I knew it would be. My husband has bought SEVEN trucks from BJ over the years and has never complained. Thank you for everything! More
by acbecker74
Verified CustomerEmployees Worked With
Bill Kinney, Bert Marlatt
November 15, 2018
Good. Nail in tire. Brought car in and the tire was repaired. Coffee was good. The waiting room clean and comfortable. Good job. Thank you. Nnnkkk you Nail in tire. Brought car in and the tire was repaired. Coffee was good. The waiting room clean and comfortable. Good job. Thank you. Nnnkkk you fff edrxfv zxsa More
by JCBEAR48
Employees Worked With
Steve Kerr, Anthony Suttera
November 14, 2018
Pleasant experience I had a very pleasant experience. Andy my sales guy was very good and very quick had everything done in just a matter of hours and I was driving home I had a very pleasant experience. Andy my sales guy was very good and very quick had everything done in just a matter of hours and I was driving home in my new car. More
by GRMELECTRIC
Employees Worked With
Andy Stewart
November 14, 2018
2019 Equinox new car As always very polite and knowledgeable. Dave Towle always does a great job for us. Pleasant experience . Thanks again. We really like the new vehi As always very polite and knowledgeable. Dave Towle always does a great job for us. Pleasant experience . Thanks again. We really like the new vehicle. More
by 2019 Equinox
Employees Worked With
David Towle, Dylan Love
November 14, 2018
New vehicle delivery. Picking up a New Car. You should not see stickers in the front window, or notice your oil life is reading 36. Plus your air pressure alarm is going of Picking up a New Car. You should not see stickers in the front window, or notice your oil life is reading 36. Plus your air pressure alarm is going off on 3 tires, when your 5 miles from dealership. Sales dept was great. I worked at a Chevy garage, new or used never left the dealership in that condition. More
by jameskell2001
Employees Worked With
George Sarkis, Hector Padgham
November 14, 2018
Four times! And total my truck was towed six times, four times to Bob Johnson Chevrolet. 2 times to auto finishers. After telling the service advisors that ot And total my truck was towed six times, four times to Bob Johnson Chevrolet. 2 times to auto finishers. After telling the service advisors that others think that the problem looks to be the fuel pump that was the last thing that was looked at. I was told that the problem was the automatic starter and that I must have it removed! So I towed the truck to auto finishers and had the unit removed. So yes... the tows and the removal and re-install was costly and not necessary! The charges were over $490! The service department gave me bad advice In addition, another frustrating situation was when the truck broke down in the dealers lot (upfront). It was left so the can fix whatever the problem was... but when I came back the next day, I noticed that the truck was not ever moved or looked at by a technician! How do I know that? It was Obvious and Chris the service advisor told me that. Chris also mentioned that the shop manager told him that they won’t continue to work on the truck until the remote start is removed!!! Chris is a professional and was nice. But nice still cost me almost $500 I believe if you can fix a problem that third or fourth time and you can certainly fix that same problem the first time in! More
by Mmillan
Employees Worked With
Christopher Codd, Christopher Sherlock
November 14, 2018
Great job Brady Shultz did a wonderful job getting me into a vehicle that I loved and I could afford !! He’s the best salesman you have at bob Johnson!! Brady Shultz did a wonderful job getting me into a vehicle that I loved and I could afford !! He’s the best salesman you have at bob Johnson!! More
by hockeyischanging
Employees Worked With
George Sarkis, Brady Schultz
November 14, 2018
November service visit The service dept is a very professionally run department very clean environment professional and experienced personnel they had the work done on my The service dept is a very professionally run department very clean environment professional and experienced personnel they had the work done on my truck in the time they said very pleased More
by RPARINA
Employees Worked With
Chris Callari, Christopher Codd, Tyler Kole, Christopher Sherlock, Tyler Kostraba
November 14, 2018
Suburban Hector did a nice job! Transition was easy and everyone was very easy to deal with. I will recommend Bob Johnson to friends who are looking Hector did a nice job! Transition was easy and everyone was very easy to deal with. I will recommend Bob Johnson to friends who are looking More
by Guzik19
Employees Worked With
Hector Padgham, Gary Bains
November 14, 2018
Good service This was my 25 th vehicle that I dealt with Bert for I also think that George and Bert are an asset to your organization This was my 25 th vehicle that I dealt with Bert for I also think that George and Bert are an asset to your organization More
by two4onedd
Employees Worked With
Andrew Bisig, Jamalle Cade, Christopher Codd, Dan Helmbold, Bill Kinney, Bert Marlatt, Peter Montante, George Sarkis, Giavanna Gingello
