Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Oil and tire rotation Everything went great. Except, they did not reset my tire pressure sensors correctly. Even after I asked them if they did. But that is very minor co Everything went great. Except, they did not reset my tire pressure sensors correctly. Even after I asked them if they did. But that is very minor considering everything that was done. . More
Great As always. The team was fantastic. I have bought many cars there with the help of Dave Towle. It always a positive experience! Thanks much! As always. The team was fantastic. I have bought many cars there with the help of Dave Towle. It always a positive experience! Thanks much! More
Found the right car for me I needed a replacement car sooner than later. Andy Stewart worked with me patiently to look at four different models and cars to find the best match I needed a replacement car sooner than later. Andy Stewart worked with me patiently to look at four different models and cars to find the best match for me. And he did. Four days later I couldn’t be happier with my 2016 Malibu which is now in my garage. The tech-support guys mainly Gary did an excellent job helping me understand the new Radio system and GPS. This is my 5th car from Bob Johnson and I don’t really see a need to go anywhere else. Excellent service department. More
Had new steeri reclaced very professional service and worked Very fair and professional work diligently to best price. Stands by service prompt service bob johnson Chevrolet on ridge road is one of the best. Very fair and professional work diligently to best price. Stands by service prompt service bob johnson Chevrolet on ridge road is one of the best. More
Long wait for inspection Had a 2;00 appointment for inspection. Didn’t even start the car until around 3:30 even though I was told car was out back getting ready when I can st Had a 2;00 appointment for inspection. Didn’t even start the car until around 3:30 even though I was told car was out back getting ready when I can still see parked out front waiting More
Great experience! Our salesperson was wonderful to us. Very patient since we haven’t bought anew car in a very long time, he answered all our questions with a smile. Our salesperson was wonderful to us. Very patient since we haven’t bought anew car in a very long time, he answered all our questions with a smile. More
Thorough and excellent! Nice lounge area while waiting. Salesman did what he could to get us what we wanted. He went above and beyond great service and quick delivery Nice lounge area while waiting. Salesman did what he could to get us what we wanted. He went above and beyond great service and quick delivery More
Very helpful, especially for a first time car lease Everyone I met with was so helpful, I would highly recommend anyone to this dealership. Love my first car, glad it’s from this dealership Everyone I met with was so helpful, I would highly recommend anyone to this dealership. Love my first car, glad it’s from this dealership More
2018 Treverse Great buying experience from start to finish.Top notch sales and support staff. Couldn't have went smoother. Thanks Len! Number 1 Chevy dealer in the Great buying experience from start to finish.Top notch sales and support staff. Couldn't have went smoother. Thanks Len! Number 1 Chevy dealer in the nation for sure! More
Crazy wait I made an appointment for 7:30am to get an oil change. When I showed up there were @20 cars already in line and I was told it was first come first se I made an appointment for 7:30am to get an oil change. When I showed up there were @20 cars already in line and I was told it was first come first serve. I stated I had made an appointment and they said that didn’t matter. I was also told it would take an hour and I was there for 2 hours. Kept going back and checking and they said it would be another 5 minutes - it took an additional 45. Not thrilled. More