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Bob Johnson Chevrolet
Rochester, NY
2,864 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,864 reviews
December 22, 2010
Working with Chuck Rocco was a pleasant experience. They did not have the model I wanted on the lot because Chevy wasn't making the RS package yet, so had to order. He kept me up to date on what was going did not have the model I wanted on the lot because Chevy wasn't making the RS package yet, so had to order. He kept me up to date on what was going on and the minute the Cruze RS came in he let me know. He was very thorough on every detail throughout the process. There was no pressure and he was very knowledgable about the car. It was truly a painless experience. More
by ktc
Employees Worked With
Chuck Rocco
Helpful December 21, 2010
What can i say about my sales rep,CHUCK ROCCO. My What can i say about my sales rep,CHUCK ROCCO. My experience with Chuck and Bob Johnson Chevrolet was a very warm, professional experience. I pu What can i say about my sales rep,CHUCK ROCCO. My experience with Chuck and Bob Johnson Chevrolet was a very warm, professional experience. I purchased a Traverse and my daughter a Cobolt. Chuck made sure from start to finish i was happy with our purchases. I've dealt with many dealers and sales reps over the years, and for sure I will be returning to see Chuck on my next purchase. He even emailed me and wished me a happy holiday, know that was a touch of class. Thank You again for a great no stress expereience Ron Cheesbro More
by Ron Chez
Employees Worked With
Chuck Rocco
August 15, 2007
I purchased a car about three years ago and everything ran smoothly until the sale was final. I was assured that I would receive the stock rims to my car because the salesman's "buddy" was the one who tra ran smoothly until the sale was final. I was assured that I would receive the stock rims to my car because the salesman's "buddy" was the one who traded the car in. Winter came and still no rims. I ended up just purchasing other rims for winter tires. Three years later and I have yet to see them. I went back to the dealership to see the employee to see if I could get his "buddies" phone number so I could see what was going on and he refused to give it to me . He said he would call me if he heard anything trying to brush me off and then I asked if he even knew who I was which he did not remember so how was he supposed to contact me. All I was looking for was an answer which i still do not have. The second issue I had was the tint on the windows. We just wanted to know if they were legal and he said he brought them to get tested and said they were fine. Three weeks later i got pulled over because the tint was not legal. BUYERS BEWARE!!! They care about you during the sale and apparently not after. Satisfied with the car but not the way agreements were handled. GET EVERYTHING IN WRITING!!!! More
by Goldvdub
Employees Worked With
Brian Bender
