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Bob Johnson Ford

Pulaski, NY

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50 Reviews
Here at our Ford dealer in Pulaski, we know that simply offering a great price on a new car doesn't cut it. What shoppers deserve is a much more holistic experience, one that unifies the entire vehicle purchase and ownership process with a level of concierge service once thought to be the exclusive purview of luxury brands. This is more than just a business strategy for us -- it's a creed. And our commitment to delivering on this has helped make us the dealership of choice for New York buyers from across the region.
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84 Caprara Dr

Pulaski, NY

13142

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August 09, 2019

new f150 had a great experience with joel hawk at fx caprara ford, got me in the truck i wanted at a great price, even delivered it to my house when i couldn’t More

by forestryguy16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joel, milo, chris
Aug 09, 2019 -

Bob Johnson Ford responded

It makes us so happy to hear that you found the right truck at the right price at FX Caprara Ford! Thank you so much for stopping by to commend Joel. We hope to see you for your first oil change.

August 08, 2019

Professional. Knowledgable, Courteous, Patient. I was looking for a truck with specific features, some non-negotiable! Joel went out of his way to find a truck that fit the needs of the farm and the More

by N Clemens
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Hawn Milo
Aug 08, 2019 -

Bob Johnson Ford responded

At FX Caprara Ford it's our goal to pair our customers with the best cars for them and we are so glad this was your experience! It's really wonderful to hear that you got into a truck that suits your needs. Thank you so much for the rave review and for referring us to your friends and family. We look forward to our continued relationship!

August 07, 2019

Excellent Service We had an excellent buying experience at FX Ford and are very pleased with our new vehicle! Joel went above an beyond to work with us over nearly eigh More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Hawn
Aug 07, 2019 -

Bob Johnson Ford responded

HI Brian - It makes us so happy to hear that Joel helped find you the perfect car, congratulations! Thank you for stopping by to write us a great review. We hope to see you back at FX Caprara Ford for your first oil change.

June 28, 2019

Polite and professional I had a great experience at FX Caprara Ford. The salesman Dale Hendrix was polite and professional. You could tell he cared about the deal and wanted More

by Gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Hendrix
Jun 28, 2019 -

Bob Johnson Ford responded

Hi Gordon! Thank you for your review of FX Caprara Ford. Congratulations on the purchase of your 2018 Ford F-150-hope you are enjoying it! We appreciate your kind words about Dale and that he made your truck-buying experience enjoyable-that is our goal! We look forward to working with you again soon and thank you for our business!

May 07, 2019

Fast and informative Dale Hendrix was extremely helpful! He wasn’t pushy at all and he made buying our 2019 Ford Explorer so easy! The deal was done in about fifteen minut More

by Brad and Jenna Hastwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Hendrix
May 08, 2019 -

Bob Johnson Ford responded

We are honored that you came to FX Caprara Ford for your first vehicle in ten years! It's especially wonderful to hear that Dale made the process quick and easy. Thank you for your kind words, we look forward to working with you again.

May 07, 2019

Keith Hart = worst car salesman ive dealt with. To begin with I gave Keith 4 days to collect 3 vehicles I desired to test drive and when my wife and showed for our appointment there was only a total More

by Terry17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith hart
Jun 05, 2019 -

Bob Johnson Ford responded

Terry - I would like to apologize for the way you were treated. This is not how I run my business nor will I allow this behavior to continue. I can assure you that I will make sure these issues do not happen again. Thank you for your feedback, Michael Long - Sales Manager - 315-298-5114

April 26, 2019

Good place for a deal Dale Hendrix was great, he answered all my questions about the used vehicle I ended up purchasing. He was knowledgeable and attentive without being pu More

by Kkhouri1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Hendrix
Apr 26, 2019 -

Bob Johnson Ford responded

This is what we love to read! Thank you so much for posting about your car-buying experience with Dan. We are thrilled that he provided knowledgeable service about your new-to-you vehicle. Safe driving!

April 26, 2019

no pressure sales I was able to shop around the lot without sales people on me.......took my choice, and questions to Joel, the sales guy.....had my Explorer and paperw More

by Robin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel, Milo, Chuck
Apr 26, 2019 -

Bob Johnson Ford responded

This is what we love to read, Robin! It's fantastic to hear that it was easy for you to get into your Ford Explorer, we hope you are loving it.

April 24, 2019

. new car purchase Had a good time nice people that got things done went home with good experience and new car same day will recommend dealer to other people More

by Roderick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Hendrix
Apr 25, 2019 -

Bob Johnson Ford responded

Congratulations on your new vehicle, Roderick! We are so happy to hear that you enjoyed your time at FX Caprara Ford. Thanks so much!

April 22, 2019

Good people fair pricing. Just purchased my 3rd Ford super duty from FX Ford. No pressure, fair pricing, great service, gave me a great price on my trade. Easy to do business w More

by Dman7474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Hendrix
Apr 22, 2019 -

Bob Johnson Ford responded

Thanks so much for coming back to FX Caprara Ford for a third vehicle! We are delighted that it was easy for you to get into your new car and that you got a great deal. We appreciate your positive feedback!

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