
Bob Johnson Toyota
Rochester, NY
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718 Reviews of Bob Johnson Toyota
I had a fantastic experience at Bob Johnson Toyota, especially working with Zachary on the used car side. I came in knowing exactly what I wanted, and Zack made the entire process smooth and stress-fre especially working with Zachary on the used car side. I came in knowing exactly what I wanted, and Zack made the entire process smooth and stress-free. He was incredibly helpful with my trade-in of a Toyota RAV4, and he worked with me to get into a 2024 Tacoma that looks and drives great. His professionalism, knowledge, and no-pressure approach made a big difference. If you're looking for a dealership that treats you right and makes the process easy, I highly recommend asking for Zachary at Bob Johnson Toyota. I couldn’t be happier with how everything turned out! More
I recently dealt with the Toyota side of Bob Johnson and having dealt with the Kia side of the group, Toyota leaves you wanting. They wasn’t the attention to detail nor the comprehensive information that I having dealt with the Kia side of the group, Toyota leaves you wanting. They wasn’t the attention to detail nor the comprehensive information that I should have been given and expected. I bought an EV for the first time and left without any explanation of the charger, charging procedure or expectations. The manuals were in a hidden cubby that I had to search for on my own. More
Have bought numerous Toyota's from this dealership. It has always been a great experience for me. The service dept. is hands down the best ! It has always been a great experience for me. The service dept. is hands down the best ! More
I had the pleasure of working with Andrew. He helped me get into my "realistic" dream car. I had a hard budget to work with and owed money on the car I traded in but Andrew got the payments lo He helped me get into my "realistic" dream car. I had a hard budget to work with and owed money on the car I traded in but Andrew got the payments lower than any other dealership and got me in a newer car with less miles cannot recommend them and Andrew enough! More
I came in to replace my 2009 Honda Odyssey (which needed some $$$ work) with a 2015 Odyssey. I test drove it, liked it, Frank G got everything processed, and I drove home with the "new" vehicle in about 4 h some $$$ work) with a 2015 Odyssey. I test drove it, liked it, Frank G got everything processed, and I drove home with the "new" vehicle in about 4 hours! More
I am very happy with the help from Bob Johnson in buying my new car. Andy called me to let me know that the car I wanted arrived. I had a busy day but we were able to do almost everything over the phone t my new car. Andy called me to let me know that the car I wanted arrived. I had a busy day but we were able to do almost everything over the phone to prep for our meeting. Andy was very helpful and showed me how all the new gadgets worked. He hooked my phone up to the radio system and answered all if my questions. I drove home that day. More
Very good experience. My salesman, Nic Cruz was very pleasant to work with, and I was very satisfied with the whole transaction. My salesman, Nic Cruz was very pleasant to work with, and I was very satisfied with the whole transaction. More
Went to another dealership who basically told us they didn't have any of the vehicles we were interested in! So we left and stopped at Bob Johnson Toyota our sales representative Joe Roides explained wha didn't have any of the vehicles we were interested in! So we left and stopped at Bob Johnson Toyota our sales representative Joe Roides explained what vehicles that were in stock, and if those didn't fit our needs we could order a vehicle with the options we wanted, which is what we did! We were given an approximate delivery time which ended up being almost spot on. We were pleased with the opportunity to test drive the vehicle and accept the deal as offered. On pickup all the staff assisting us were helpful and knowledgeable. We will go back any Bob Johnson dealership for our next purchase! More