Bob Johnson Volkswagen

My best experience buying a car ever The salesman was very courteous and knowledgeable of the product. Financing was easily available and the general manager even helped with the process. The salesman was very courteous and knowledgeable of the product. Financing was easily available and the general manager even helped with the process. I've bought a few vehicles from different dealerships and this by far was the best!!!! More

Great experience and service! Danny and Steve were both great to work with- patient, knowledgeable and honest! I already plan to purchase my next vehicle from VW and hope they are Danny and Steve were both great to work with- patient, knowledgeable and honest! I already plan to purchase my next vehicle from VW and hope they are both there to make it another easy deal! More

Great service and they work for you! Was able to pick up a relatively low mileage diesel with a manual transmission at what I felt was a great price. Couldn't have been happier with the t Was able to pick up a relatively low mileage diesel with a manual transmission at what I felt was a great price. Couldn't have been happier with the transaction process. Both my sales person and the finance manager were fantastic and they took care of the couple minor things I requested to look at. Would recommend them for people looking for a reasonable deal without extra headaches. Would consider buying from them in the future as well, despite the 45+ minute drive from home. It did help that I knew what I wanted in a vehicle but I'm sure they would do fine guiding someone who is unsure on the details of what they want initially. More

Kare and Paul’s Review We have owned two Volkswagen Beetles in the past and when we heard that this year, 2019, would be the last year that they were going to be making the We have owned two Volkswagen Beetles in the past and when we heard that this year, 2019, would be the last year that they were going to be making the Beetle we decided to stop in and see what was on the lot. In doing so, we had the pleasure of meeting Walt Young. Walt is very personable and was very attentive to our questions and or concerns. In purchasing our new Beetle, Walt made the process smooth and effortless. Should anyone be in the market for a new Volkswagen vehicle don’t hesitate to check out FX Caprara in Watertown New York. Ask for Walt and you will be very well taken care of. More

Professional, kind, and outstanding customer service Mr. Duffy and the VW team, provided exceptional service for my family. Mr. Duffy was patient and understanding throughout the entire process. He accom Mr. Duffy and the VW team, provided exceptional service for my family. Mr. Duffy was patient and understanding throughout the entire process. He accommodated all of our needs. Although I we had a set back, Mr. Duffy and the VW team we’re still able to get us a great deal on our vehicle. This was a great experience. It was smooth and uncomplicated. All my questions were answered and more. This wasn’t the first time I tried trading in my vehicle, each experience I’ve had in the past wasn’t a pleasant one. I hope that every VW experience in the future is just like the one we had with Mr. Duffy; if it is, I can guarantee we will remain VW customers for a long time! More

Great Service The service today was amazing. They cared about the customer and put the customer first. They didn’t act as if it was all about selling the car making The service today was amazing. They cared about the customer and put the customer first. They didn’t act as if it was all about selling the car making money it was more about if the customer was comfortable in the vehicle. Amazing staff and would recommend the dealership to everybody looking for a new vehicle! More

From no car to dream car in less than 36 hours I can not say how easy Duffy and the team around him made it to buy the vehicle that I have wanted for years. The communication was great, they worke I can not say how easy Duffy and the team around him made it to buy the vehicle that I have wanted for years. The communication was great, they worked hard to find me the best finance package, the car was perfect and when I showed up to sign for my car they exceeded expectations. The full tank of fuel was a nice touch and the kind text thanking me for choosing them after dinner from Duffy was appreciated. Thank you. More

Great service Great store and even better people. Always a good experience shopping at Fx Vw . I recommend customers often. We look forward to business in the futur Great store and even better people. Always a good experience shopping at Fx Vw . I recommend customers often. We look forward to business in the future. More

Great salesman Danny Estal guided me through the process from reviewing various lease and buying options to personalize delivery of my vehicle. He was honest and pro Danny Estal guided me through the process from reviewing various lease and buying options to personalize delivery of my vehicle. He was honest and provided valuable information during our conversations. I highly recommend him. More

Great! Love VW! Great service at Watertown Carrara VW! Walt and Neal are super helpful and friendly! My second time working with them and I am very happy. Love VW! Great service at Watertown Carrara VW! Walt and Neal are super helpful and friendly! My second time working with them and I am very happy. More