Bob Lanphere's Beaverton Honda

Gold medal service I came in to service my Honda 2013, and needed an estimate. Instead of being pushy to get me to get an estimate right away they were courteous and tol I came in to service my Honda 2013, and needed an estimate. Instead of being pushy to get me to get an estimate right away they were courteous and told me exactly what needed be done to save me time and money. way to go guys! More

Worst car shopping experience ever!!! Went online to find the car I wanted to purchase. Printed out the vehicle inventory off of Bob Lanphere's Beverton Honda website. We went to the deal Went online to find the car I wanted to purchase. Printed out the vehicle inventory off of Bob Lanphere's Beverton Honda website. We went to the dealership that night hoping to drive away in a brand new 2016 Honda Pilot EX-L with sensing!!! However the car was not there. It was in transit so why was it not listed on the ad? The sales team promised us a brand new Honda Pilot that would be delivered in a few days off the truck bed!!! To reserved the Honda Pilot I put down $1000. We got a call from the dealer saying the car is here ready and detailed. Went to the lot and was disappointed that my brand new car was not NEW. They did not detail the car the interior and exterior was dusty, there was a stain in the back seat, trunk carpet was damage and the passenger rear fender had a dent. In addition the car had 14 miles. They lied to us. Due to the situation we requested for a refund of our $1000. I feel disrespected, lied to, and devalued as a customer/person and my time was wasted. I came in eager and excited to purchase my first brand new car but was disappointed and saddened at the whole experience. We sent an email to the GM of that dealership. He contact us back and acknowledged that they did a poor job detailing the car and that they replaced the damage. He then offered us a reduction of $250 off the pilot. Really? No thank you sir. More

Outstanding Experience We could not have been happier with Larry! He worked extra hard on his part to get us the vehicle we wanted. Our new Honda CRV is perfect! I would We could not have been happier with Larry! He worked extra hard on his part to get us the vehicle we wanted. Our new Honda CRV is perfect! I would highly recommend Bob Lanphere's Beaverton Honda to anyone needing to purchase a new vehicle. Their whole team from sales managers to service department truly listens and wants to see you leave happy! More

Service for a recall. We are very satisfied with the service we received from the Honda service dept. They provided us a nice rental car to use while our car was being work We are very satisfied with the service we received from the Honda service dept. They provided us a nice rental car to use while our car was being worked on and the car was ready when they said it would be. They were friendly and courteous and they were very helpful. More

Consistently excellent service Service advisor Dalton Reynolds went above and beyond for me while servicing my Honda. He worked hard to find the most appropriate part for my trailer Service advisor Dalton Reynolds went above and beyond for me while servicing my Honda. He worked hard to find the most appropriate part for my trailer hitch. I always get great service from these folks, but Dalton really worked hard to special order my part so I that I could get back on the road. More

Great Experience! Ask for Dave. I went here over the weekend with my boyfriend to trade in his car. Dave Kroll helped us and it was one of the best experiences I have ever had at a c I went here over the weekend with my boyfriend to trade in his car. Dave Kroll helped us and it was one of the best experiences I have ever had at a car dealership. Dave let us test drive 3 cars and went over all of the car facts with us. He was nice, funny, and made the whole experience painless. He was also able to help us find a brand new Honda Civic SI that not only helped my boyfriend lower his car payments but made him SUPER happy. (also, bonus points for Dave knowing how to drive stick) We will definitely be returning to speak with Dave soon when it's my turn to get a car! More

Quick check of fluid levels before summer vacation trip Service Advisor, Dalton Reynolds, and technician, Fernando, performed a really quick check up of my Honda Civic's fluid levels just prior to my vacati Service Advisor, Dalton Reynolds, and technician, Fernando, performed a really quick check up of my Honda Civic's fluid levels just prior to my vacation. I drove into the dealership during a busy period, without appointment, and they were able to immediately check my car and send me on my way. This saved me hours waiting in line and greatly provided peace-of-mind before leaving on our driving trip, Thanks men! Gary Smith More

Outstanding Service on my Accord The service that I received was great and my car was ready exactly when it was scheduled to be completed. Dalton handled the service and and he was v The service that I received was great and my car was ready exactly when it was scheduled to be completed. Dalton handled the service and and he was very courteous and extremely efficient. He was great to work with. Chad More

Animal nest in AC unit 'Over the top' immediate service when 2005 Pilot AC made strange, loud grinding noises - Lance & Teddy 'ROCK!' Your level of professionalism & communi 'Over the top' immediate service when 2005 Pilot AC made strange, loud grinding noises - Lance & Teddy 'ROCK!' Your level of professionalism & communication are highly commendable! More